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The Nurse is interviewing a client during admission to the hospital and the client gives information that is unclear to the nurse. What statement made by the nurse best demonstrates "seeking clarification"?
"I don't know what you are talking about."
"What did you say?"
"We can move on to something else."
"Would you please explain what you meant?"
The nurse is caring for a young child who appears frightened. What activity can the nurse perform with the child to determine what the child is feeling?
read a story
watch a movie
The nurse is assessing a client at the healthcare facility. Which therapeutic communication technique helps to communicate to the client that the nurse has understood the client's problem?
What are the verbal barriers to communication?
Select all that apply
offering empty reassurances
changing the subject
disapproving of or judging the client
voicing personal experiences
When conducting a preliminary assessment of the client, what action ensures that the nurse has understood all relevant information provided by the client?
Echo the client's words
Record all information on tape
Document all the information
Paraphrase the information
An _________________is a goal-directed conversation in which one person seeks information from another.
____________contact means looking directly into the eyes of the other person.
________________ communication is that which stops the communication process or is perceived as a threat by the client.
_________________is the inability to communicate verbally, usually resulting from a neurologic disorder or injury or a psychiatric disorder.
Facial expressions convey messages of many emotions, such as joy, sadness, anger, and fear.