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- 1. Multiple Choice
Which of the following describes the mood of staff?
Staff training
Staff motivation
Staff appraisal
- 2. Multiple Choice
How is a worker on commission paid?According to how much time is worked
According to how much time is worked
According to the level of output
According to how many items are sold
- 3. Multiple Choice
What does it mean if a worker is paid piece rates?
Their pay is based on how much time they've worked
Their pay is based on how much output is made
Their pay is based on how many items are sold
- 4. Multiple Choice
If a worker is paid by the hour what does their take-home pay depend on?
How much time they have worked
How much output they have made
How many items they have sold
- 5. Multiple Choice
A worker earns £8 an hour and usually works 8 hour shifts four days a week. What is their typical gross weekly wage?
£448
£320
£256
- 6. Multiple Choice
Which of the following is an example of a fringe benefit?
A salary
Commission
A company car
- 7. Multiple Choice
What is switching staff between different tasks to reduce monotony called?
Job rotation
Job enlargement
Job enrichment
- 8. Multiple Choice
What can affect staff motivation?
Work environment
Managers
Both managers and work environment
- 9. Multiple Choice
How many levels are there in Maslow's hierarchy of needs?
Three
Four
Five
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