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Professional Development
Professional Development
Crypto Booster Quiz
10 questions
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- 1. Multiple Choice
Which cryptocurrencies support the ERC20 network? (Multiple answers)
LTC
USDC
USDT
eUSDT
- 2. Multiple Choice
Which cryptocurrencies address generated in the Bech32 format in our cashier? (multiple answers)
ETH
BTC
LTC
USDT
- 3. Multiple Choice
What will happen if the client uses a wallet that does not support Bech32 format?
The client’s wallet will reject the address with the error message of “invalid address”
The client’s wallet will process the transaction but funds will be lost
- 4. Multiple Choice
Is there a minimum amount for crypto deposits?
Yes
No
- 5. Multiple Choice
Where can we see the current minimum for crypto withdrawals? (multiple answers)
In the Payment Methods list section of Binary/Deriv website
Payout limits in Premier Cashier
Crypto statement in BackOffice
Guide the client to the crypto withdrawal page in his cashier section
- 6. Multiple Choice
When do you use the “reprocess address" button?
To process the deposit when it has been confirmed in the blockchain
To process the deposit when there are no confirmations in blockchain yet
- 7. Multiple Choice
Can clients use the same address to deposit more than once?
Yes
No
- 8. Multiple Choice
Can clients use the same address to withdraw more than once?
Yes
No
- 9. Multiple Choice
At what stage can a crypto withdrawal still be canceled?
Sent
Processing
Pending
- 10. Multiple Choice
What to do if the client uses the wrong network to make a crypto deposit? (multiple answers)
Advise the client that we are unable to assist in recovering the funds
Proceed to escalate to the relevant team in the #need_help_crypto channel
Guide them to check our deposit page, where we have clearly stated the network to use for each currency.
Remind clients that it is their responsibility to ensure that the correct network is used.
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