10 questions
•Emotions ___________ almost everything we do in the workplace.
Subcategories of angry are____________.
disappointment, neglect, sadness, sympathy
cheerfulness, optimism, pride, relief
disgust, envy, irritation, rage and torments
alarm and anxiety
Attitude are__________.
Judgments on object/person/events
Experiences on object/person/events
Occur briefly / last minutes
Based on awareness of our senses
Established perceptions about the attitude object/person/events – what you believe to be true is about__________.
A person’s evaluation of his or her job and work context is about____________.
The four ways that employees respond to job dissatisfaction are___________.
Exit, Voice, Loyalty and Neglect
Joy, Happiness, Angry , Surprise
Emotions, attitude, angry and love
Joy and excited
•Job satisfaction also effect on the ___________ that influences the organization’s reputation in the community.
Employee emotional attachment and involvement in a particular organization is known __________.
Strategies in building organizational commitment are__________.
Justice and Support, Empowerment, Trust and Shared Value
Justice and Support, Employee Involvement, Independent and Shared value
Justice and Support, Employee Involvement, Trust, Shared Value and Organizational Comprehension
Justice and Support, Employee Involvement, Trust, Organizational Comprehension and Dependent
Physiological, behavioural and psychological episodes experienced towards an _____________that create state of readiness.