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- 1. Multiple Choice
When communicating, the receiver...
is ignoring
is talking
is listening
is dancing
- 2. Multiple Choice
Why is assertive communication important?
others need to understand your perspective
you want to be right
you want to avoid conflict
assertive people are the most successful
- 3. Multiple Choice
Which word should be avoided during a conflict?
I
You
They
We
- 4. Multiple Choice
Which word is ok to use during a conflict?
I
You
They
We
- 5. Multiple Choice
Which of the following may communicate anger/defensiveness?
soft tone of voice
standing still
eye contact
crossed arms
- 6. Multiple Choice
What are some benefits of using a journal/diary?
clarify goals
reduces stress
get people to know you better
reflect on experiences/decisions
- 7. Multiple Choice
Negative online interactions are unhealthy because they increase stress.
True
False
- 8. Multiple Choice
One cannot talk and listen at the same time.
True
False
- 9. Multiple Choice
Group decisions are easy to make because people always agree.
True
False
- 10. Multiple Choice
Which of the following are examples of nonverbal communication?
images
body language
foreign languages
stop light
- 11. Multiple Choice
What might you use when communication with friends that you wouldn't use in a professional setting?
even tone
sarcasm
manners
clear message
- 12. Multiple Choice
Active listening looks like...
not wearing headphones
letting a person talk
exercising while talking
repeating what the person said
- 13. Multiple Choice
An "I" message...
makes the sender feel bad
emphasizes the sender's perspective
continues a discusssion
makes the receiver feel bad
- 14. Multiple Choice
One can use a journal to hold themselves accountable, like with a workout program.
True
False
- 15. Multiple Choice
Which of the following aspects of communication is harder to detect on the internet vs. in person?
tone
the word's meaning
the person speaking
body language
- 16. Multiple Choice
Grou decisions should...
have the interests of all group members in mind
benefit one person
not allow for flexibility
ignore the input of its group members
- 17. Multiple Choice
Communication is simply the words you say.
True
False
- 18. Multiple Choice
Your communication style should be adapted to meet the audience.
True
False
- 19. Multiple Choice
Body language can affect how a message is communicated.
True
False
- 20. Multiple Choice
It is important to evaluate your decisions after they have been made.
True
False
- 21. Multiple Choice
A lack of resources can impact a persons decision making.
True
False
- 22. Multiple Choice
You must be 18 to contact a Congressperson.
True
False
- 23. Multiple Choice
Communication is a skill that takes time and practice.
True
False
- 24. Multiple Choice
When making a decision, only focus on the positive potential outcomes.
True
False
- 25. Multiple Choice
It is ok to compromise your values when making a decision.
True
False
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