16 questions
Part A: Multiple-Choice
Select the response that best completes the statement or answers the question.
1. What is a good way to deal with anxiety on your first day at a new job?
a. Remind yourself that your employer chose you because you are qualified.
b. Imagine what your favorite movie character would do.
c. Remind yourself that the job is very important, and that you can make no mistakes.
d. Remind yourself that you can always find another job if you don’t like this one.
Part A: Multiple-Choice
Select the response that best completes the statement or answers the question.
2. __________ is the duty to follow an order or carry out an assignment.
a. Authority
b. Responsibility
c. Morale
d. Probation
Part A: Multiple-Choice
Select the response that best completes the statement or answers the question.
3. __________ is the rank to give assignments to others.
a. Probation
b. Morale
c. Responsibility
d. Authority
Part A: Multiple-Choice
Select the response that best completes the statement or answers the question.
4. A diagram that shows the flow of authority and responsibility in a business or organization is a(n)
a. union.
b. employee handbook.
c. policy.
d. organizational chart.
Part A: Multiple-Choice
Select the response that best completes the statement or answers the question.
5. Suppose that a customer has complained to your supervisor, saying you were rude. The boss must hear your side of the situation before making a decision because you have a right to
a. probation.
b. due process.
c. confidentiality.
d. morale.
Part A: Multiple-Choice
Select the response that best completes the statement or answers the question.
6. __________ are the tax exemptions you are entitled to claim.
a. Reimbursements
b. Morals
c. Allowances
d. Reportings
Part A: Multiple-Choice
Select the response that best completes the statement or answers the question.
7. Keeping a person’s identity, financial, and health information private is
a. due process.
b. probation.
c. confidentiality.
d. morale.
Part A: Multiple-Choice
Select the response that best completes the statement or answers the question.
8. Suppose that Tom and Lorna Mason are married and have one child. How many allowances can Lorna claim on her Form W-4?
a. one
b. two
c. three
d. four
Part A: Multiple-Choice
Select the response that best completes the statement or answers the question.
9. Leave is
a. time off from work.
b. recognition that you can work without supervision.
c. permission to make your own decisions.
d. failure to fulfill your responsibilities.
Part A: Multiple-Choice
Select the response that best completes the statement or answers the question.
10. What do multiple lines in an organizational chart mean?
a. Workers report to multiple managers.
b. Workers are no longer with the company.
c. The company plans to hire more workers.
d. The chart has been updated or revised.
Part B: True-False
Determine whether the statement is true or false.
1. Formal reporting is based on rank or chain of command.
a. true
b. false
Part B: True-False
Determine whether the statement is true or false.
2. You do not need to take informal reporting seriously.
a. true
b. false
Part B: True-False
Determine whether the statement is true or false.
3. Most companies have policies for reimbursing workers for expenses.
a. true
b. false
Part B: True-False
Determine whether the statement is true or false.
4. Typically, probation is a punishment for work that is poorly done.
a. true
b. false
Part B: True-False
Determine whether the statement is true or false.
5. As a new worker, you have a right to special treatment regarding when you take vacations.
a. true
b. false
Part C: Mastering Objectives
Review the objectives for this lesson. Make sure you have a complete understanding of them, and that you can perform all of the tasks mentioned in each objective. Use this table to help with your review. Put a checkmark next to each objective when you are sure you have mastered it.
Describe what to expect when starting a new job.
Identify policies and rules that employers may have.
Discuss ways to work effectively with a supervisor.
Explain how to fill out a Form W-4.