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One of the advantages of communicating through memo is __________________________.
Memo is short for memorandum. Plural form of memorandum is ________
Pick the best subject based on the situation:
You are the lecturer and want to remind your mentees to clean up after themselves in the cafe. There was recently an infestation of cockroaches. The building has since been fumigated but everyone's cooperation is needed to avoid a re-infestation.
Infestation of cockroaches.
The importance of cooperation.
Cleaning up after meal.
Avoiding re-infestation
Memo is a _____________ type of communication.
You are an staff attached to the HR department. You want to tell 10 staff about an upcoming computer training. A brochure about the seminar from the presenter is attached.
Choose the most appropriate introduction.
The purpose of this memo is to inform you about the upcoming computer training.
You are invited to attend a computer training to be held on September 14th, 2021.
Please be informed that the seminar brochure is attached.
I'm from the HR department and I would like to inform that you are instructed to attend a computer training.
Choose the most appropriate action based on this situation:
You have read the proposal prepared by the president of Hiking Club. There are a few amendments to be made and it has been communicated to the club president. Ask the president to return the proposal back to you so that you can review it for the last time before presenting it to the Management.
Please revert back to me before the presentation day.
Have a look at my comment and and make amendments.
Check my comments and make amendments accordingly.
Do make amendments as suggested and revert back to me 2 days before the presentation.
Details in a memo can be arranged ________________.
The HR Department has received multiple reports on the misuse of photocopy machines by the staff. Here are the correct steps to use them.
The sentence above is _________________ of a memo.
an introduction
the details
the actions to be taken
the closing
We would appreciate it if you can speed up the delivery process as our resources is about to deplete soon.
The sentence above is a _____________.
closing
suggestion
request
detail
At the monthly staff meeting on Monday, 28 September 2021, you enquired information about the possible purchase of a coffee machine. I would now like to present these details.
The sentences above is _____________.
a suggestion
a detail
an update
an introduction
The tone of a memo shouldn't be __________.
courteous
correct
cryptic
clear
Choose the most suitable memo subject based on the introduction:
As the company grow, we are experiencing trouble in finding parking spaces for our vehicles in the premises.
Insufficient Parking Space
The Company is Growing
How to Find a Parking Space
Vehicles in Need of Parking
Encs is short for ________.
The four-point plan consists of :
Introduction
____________
Action
Closing
_______ and ________ are details included in a memo.
Arrange the memo content:
1. The event will be held for 2 days.
2. You are advised to bring proper attire for the sport event to be held on in the evening of the first day.
3. As per tradition, our company will hold a family day.
4. Staff who are interested to join may notify the event committee latest 30th September 2021.
1, 2, 3 & 4
3, 4, 2 & 1
3, 1, 2 & 4
3, 2, 1 & 4
One of the items that should be available in the memo heading is _________________________.
Name another one item that should be available in the memo heading _________________________.
Logo is a compulsory item in the memo heading
True
False
Depends on the organization
Sender's signature is compulsory.
True
False
Depends on the organization
Arrange the memo accordingly.
1. A survey found that staff would like to use the microwave oven.
2. Providing a microwave oven in the pantry would enable staff to bring in their own lunchboxes and reheat their food.
3. If this meets with your approval, we would appreciate it if you could authorise the suggested amount to purchase the microwave oven.
4. Since the move to the new office at the city edge, staff have difficulty in buying lunch nearby.
5. Details regarding the microwave oven is presented in this memo as requested.
4, 2, 1, 5, 3
1, 2, 3,4, 5
2, 1, 4, 5, 3
5, 4, 2, 1, 3
Arrange the memo content accordingly:
1. I have very much appreciated my four years working for the company. The training has been excellent and I have gained valuable experience working within an efficient and professional team environment.
2. I feel now that it is time to further develop my knowledge and skills in a different environment.
3. I am writing to inform about my intention to resign from Megah Holdings.
4. I would like to leave, if possible, in a month's time on Saturday, 9 October to allow me to complete my current workload.
5. Thank you for your support.
1, 2, 3, 4, 5
1, 2, 4, 3, 5
3, 1, 2, 4, 5
3, 4, 1, 2, 5
Choose the correct description of this email.
Informative
Persuasive
Reminder
Confirming
Choose the correct description of this email.
Informative
Enquiry
Reminder
Instruction
Rearrange the memo content accordingly.
1. I'm know that some of you have lost files on your workstations and there has been at least 2 accidental leak of confidential company information.
2. We welcome comments and suggestions on how to solve this problem.
3. In the meantime, we are switching to a temporary data management system until our engineers can fix the problem.
4. I was informed that the company has experienced a series of data breaches in the last two weeks because of the recent change in our firewall security system.
5. We are taking steps to address the issue to prevent further data security lapses.
1, 2, 3, 4, 5
1, 5, 4, 2, 3
4, 1, 5, 3, 2
4, 1, 3, 5, 2
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