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- 1. Multiple ChoiceWhat is a Team?A group of people working together.A group of people where one member does all the work.A group of people where one member makes all the decisionsA team is a small group of people working together for a common purpose.
- 2. Multiple ChoiceQuality is a commitment by everyone in an organization to exceed customer expectations.TRUEFALSE
- 3. Multiple ChoiceWhat is a Functional Team?A team that consists of workers from different areas within a company who are assigned to work on a specific project.A team with similar skills and expertise although they would not be able to perform each other’s jobs.A group of people where one member makes all the decisionsMembers of this team have been cross-trained so that each person is able to perform the duties of all other teams.
- 4. Multiple ChoiceWhat is a cross functional team?A team that consists of workers from different areas within a company who are assigned to work on a specific project.A team with similar skills and expertise although they would not be able to perform each other’s jobs.Members of this team have been cross-trained so that each person is able to perform the duties of all other teams.A team that has been given the full responsibility of carrying out its’ assignment. They evaluate their own progress and hire, train, and evaluate team members.
- 5. Multiple ChoiceWhat is a Norm?A Game that involves four players.A team that takes it's time to complete their project.A pattern that is typical of the development of a social group.A day where everything is different.
- 6. Multiple ChoiceWhat is a Goal?A graph that shows the steps of a task divided across a timetable.A pattern that is typical of the development of a social group.The process of making an expectation a reality.What a team or member is trying to attain.
- 7. Multiple ChoiceA Gannt Chart is a mathematical graph that plots the x and the y.FALSETRUE
- 8. Multiple ChoiceWhat is the description of a problem?The process of making an expectation a reality.Standards you use to find the best solution.This exists when there is a difference between reality (what you have) and expectation (what you want).
- 9. Multiple ChoiceWhat is Criteria?A problem that can never be solved.Standards you use to find the best solution.A critical manner of solving a problem
- 10. Multiple ChoiceWhat are constraints?Factors that may restrict or hinder your ability to solve the problem.Standards you use to find the best solution.A hostile situation resulting from opposing views.
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