Sequium Refresher

Sequium Refresher

Assessment

Assessment

Created by

Minerva Sommerville

Professional Development

Professional Development

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11 questions

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1.

Multiple Choice

30 sec

1 pt

What are objections

These are counteractions used as rebuttals

These are counteractions

These are used by customers to prohibit collectors from collecting

These are used by collectors to prohibit customers from making payments

2.

Multiple Choice

30 sec

1 pt

What is the correct Mini Miranda

This is an attempt to collect a debt and any information obtained will be used that purpose.

This is an attempt to collect by a debt collector. And any information obtained will be used for that purpose.

This is an attempt to collect a debt by a debt collector. Any information obtained will be used for that purpose.

This is an attempt to collect a debt. Any information obtained will be used for that purpose.

3.

Multiple Choice

30 sec

1 pt

What is MAD

Method, Applied to be Distributed

Meaningful Convo, with Aunts and Dads

Method, Amount and Date

Meats Are for Dogs

4.

Multiple Choice

30 sec

1 pt

Five things we can find in 'More Info'

BK, Attorney, PDC, SSN, Tel #

DC, CCCS, Restrictions, SSN, Employment

PDC, DOB, PPA, Tel #, Email

Address, Email, Tel #, SSN, Relation to Account

5.

Multiple Choice

30 sec

1 pt

DLP means

Date Last Paid

Date Late Paid

Date Latse Paid

Days Last Paid

6.

Multiple Choice

30 sec

1 pt

We are able to see previous payments on the customer account paid from a store.

True

False

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