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BUSINESS COMMUNICATION

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  • 1. Multiple Choice
    3 minutes
    1 pt

    Which form of communication enables people at the same level within departments of the organisation to communicate with each other?

    Vertical communication

    Horizontal communication

    Internal communication

    External communication

  • 2. Multiple Choice
    3 minutes
    1 pt
    An example of active listening is:
    Listening close and taking good notes
    Skimming the outline carefully
    Moving around while others speak
    Focusing on main ideas being communicated and responding with full attention
  • 3. Multiple Choice
    3 minutes
    1 pt

    The communication which is spoken, read, heard, and written is

    verbal communication

    non verbal communication

    gestural communication

    formal communication

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