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- 1. Multiple Choice
It is a consideration or impulses which persuade the buyer to patronage specific shops.
PATRONAGE
CUSTOMER VALUE
CORPORATE CULTURE
SOCIAL CLASS
- 2. Multiple Choice
It can be defined as rules and principles that states and nations consider binding upon themselves.
GLOBAL LAW
INTERNATIONAL LAW
COUNTER TRADE
BUY BACK AGREEMENT
- 3. Multiple Choice
The combination of a core product with a bundle of value-adding supplementary elements.
CORE PRODUCT
FORMAL PRODUCT
AUGMENTED PRODUCT
SERVICE BLUEPRINT
- 4. Multiple Choice
It is most often limited to after-sales service. it involves providing a sensible warranty, ensuring the availability of parts and service, and maintaining communications with customer in case of inquiring, complaint or claim.
MARKET SHARE
SALES
PROBLEM ANALYSIS
CUSTOMER SERVICE
- 5. Multiple Choice
A prediction of the cost associated with a particular company project.
PROJECT BUDGET
FINANCE BUDGET
MISSION BUDGET
BUDGETARY FUND
- 6. Multiple Choice
It relates to the improving productivity of industrial work process such as mechanization, rationalization etc.
TECHNICAL EFFICIENCY
OPERATIONAL EFFICIENCY
PROGRAMMED DECISIONS
LINEAR PROGRAMMING
- 7. Multiple Choice
A measure of independence from outside influences.
MORAL DEVELOPMENT
COMMON MINDSET
CORPORATE GOVERNANCE
CORPORATE SOCIAL RESPONSIBILITY
- 8. Multiple Choice
It is used to describe all person, both related and unrelated, who occupy a housing unit.
FIRM
HOUSEHOLD
COMMUNITY
ORGANIZATION
- 9. Multiple Choice
It can be classified as production sector and service sector.
INDUSTRIAL SECTOR
SECTOR OF TRADE
WORLD TRADE ORGANIZATION
BUY BACK AGREEMENT
- 10. Multiple Choice
A detailed record of all customer complaints received by a service provider.
SERVICE FAILURE
COMPLAINT LOG
INTERNAL SERVICE
SERVICE BLUEPRINT
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