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- 1. Multiple Choice
Title of Module 3 is?
Master your question
Value: Interpersonal Impact, Access & Framing
Contextualise yourapproach
Launching module
- 2. Multiple Choice
if you want to increase your warmth, you need to consider your
Behaviour
Intention
None of above
- 3. Multiple Choice
in order to show your strength ultimately you should?
Be concise
Be precise
take your time
All of above
- 4. Multiple Choice
Two main components of framing are?
Setting the frame
Maintaining the frame
Structuring the frame
A and B
- 5. Multiple Choice
Achieving undivided attention, via any relevant medium means?
Relevance
Access
Both
- 6. Multiple Choice
Equation of access =
RxR
RxA
Rx2R
- 7. Multiple Choice
Channel strategies for access
Walk in, gate keeper
Phone
Email
All
- 8. Multiple Choice
When setting the frame we should keep in mind ?.
Acknowledge anything that would stop them
listening
Set context
Demonstrate relevance
All of them
- 9. Multiple Choice
If you have to explain your authority, power, position, value or advantage in a situation, you have the————- frame.
Weaker
Stronger
Moderate
None
- 10. Multiple Choice
—————-Sales Representatives
proactively manage customer interactions by gently taking control of the frame, and proactively steering the conversation.
Team player
High performing
Both
- Answer choicesTagsAnswer choicesTags