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10 questions
Title of Module 3 is?
Master your question
Value: Interpersonal Impact, Access & Framing
Contextualise yourapproach
Launching module
if you want to increase your warmth, you need to consider your
Behaviour
Intention
None of above
in order to show your strength ultimately you should?
Be concise
Be precise
take your time
All of above
Two main components of framing are?
Setting the frame
Maintaining the frame
Structuring the frame
A and B
Achieving undivided attention, via any relevant medium means?
Relevance
Access
Both
Equation of access =
RxR
RxA
Rx2R
Channel strategies for access
Walk in, gate keeper
Phone
All
When setting the frame we should keep in mind ?.
Acknowledge anything that would stop them
listening
Set context
Demonstrate relevance
All of them
If you have to explain your authority, power, position, value or advantage in a situation, you have the————- frame.
Weaker
Stronger
Moderate
None
—————-Sales Representatives
proactively manage customer interactions by gently taking control of the frame, and proactively steering the conversation.
Team player
High performing
Both