I refer to your letter dated 27 February 2020 which you made several (1)____________ related to the functioning of our online registration facility,

I (3)_____________ for your comments, which can help us improve our services in the future.

Our online facility was working slowly because of (4)_______________________

to that webpage just before the registration deadline,

which caused the server to (5)______________.

The hotel was (6)______________________ for the large number of attendees due to the same situation: many visitors registering just before the deadline.

These registrations caused the situation in which we booked a place which was (7)________________ for a specialist exhibition rather than a large public event.

To state it simply, we were (8)____________ by the enthusiastic response from the public.

This resulted in (9)_____________________ conditions

because we had (10)____________ the space required and the security officers were very busy trying to control the visitor flow.

As our resources were prepared for (11)_____________________________, we had also prepared a small number of information leaflets on the products, which should have been enough.

Online copies of the leaflets are (12)_________________ at http://www.xint.com.ht/soundsystems2020/leaflets.htm.