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Professional Development
Professional Development
Hotel Reservation
10 questions
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- 1. Multiple Choice
Reservation is the part of front office department that handling guest need room on the future period. Reservation attendant is
RECEPTIONIST
RESERVATIONIST
BELLBOY
MANAGER
- 2. Multiple Choice
" Hello, I'm Miranda, is this Fave Hotel California?
I'd like to book a room for my family tomorrow"
that sentence show the _________of Reservation
Responding and Closing
Opening and Booking
Tariff and Booking
Opening and closing
- 3. Multiple Choice
The form to collect guest information of reservation
Reservation form
Reservation slip
Reservation diary
Dencity chart
- 4. Multiple Choice
Mrs. rose would like to replace her bed sheet. Then she needs to ask the ............ to change it
Room service
Bellboy
Telephone operator
Room boy
- 5. Multiple Choice
How much.........per night?
What about Deluxe room?
Rate
Price
Cost
Charge
- 6. Multiple Choice
FO : Bali Taman Resort and Spa, ....
Caller : I'd like to make a reservation for tomorrow in your hotel.
How can you help me?
How may I call you?
What can I do for you?
What should you do?
- 7. Multiple Choice
If the guest reserve room on 5th May 2020 for a week, what date will the guest check out ?
10TH MAY 2020
11TH MAY 2020
12TH MAY 2020
13TH MAY 2020
- 8. Multiple Choice
The group reservation is usually reserved by ....
personal
individual
travel agent
company
- 9. Multiple Choice
I have a _____________ for 8:00 pm for two people at the restaurant.
single
reservation
tour
transport
- 10. Multiple Choice
What way to make a reservation?
By Calling or come directly
By Promising
By opening the book
By Choosing a menu
- Answer choicesTagsAnswer choicesTags