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18 questions
Is it normal for celeste that nowadays every conversation, even the most trivial one, has the potential of becoming an argument?
Yes, it's normal
No, but that's okay
No, it's normal
Celeste has noticed a big problem. What is it?
Our politicians rarely agree with each other.
More than ever before, people aren't listening to one another.
Conversations too often become arguments.
According to her, we are more polarized, more divided, which means....?
we are listening to each other more and more
we are not listening to each other
we are talking to each other
listening is not important
What a conversation requires?
A balance between talking and speaking
A balance between talking and listening
A balance between listening and paying attention
Part of the loss of the balance between listening and talking is due to:
smartphones only
technology
The majority of teenagers are more likely to sent their friends text messages than talking face to face. Is it true or false?
True
False
Why is Celeste worried about teenagers?
They fight a lot.
They aren't doing well in school.
Instead of talking with their friends face-to-face, they text each other.
What does Celeste do for a living?
She's a teacher.
She's a professional interviewer
What does she mean about rule number one "Be present"?
Pay attention to the person or people you're with is what matters.
If you want to get out of a conversation, start using your phone.
To pay attention you just have to drop down your keys and cell phone
What does she mean about rule number two "don't pontificate"?
That you have to enter every conversation assuming to have something to learn
You don't need to listen to the others, your opinion is all that matters
That people should always write a blog if they like to listen to the others.
What does she mean about rule number three "use open-ended questions"?
Ask complicated questions, like, "Were you terrified?" to make people talk more.
Ask questions that start with who, what, when, where, why or how to make people think.
What does she mean about rule number four "go with the flow"?
For more exciting conversation, share ideas and stories as they come to mind.
Don't interrupt with every idea and story that comes to mind.
Let the ideas inside your mind, and just talk when asked.
What does she mean about rule number five "if you don't know, say that you don't know"?
If you're not sure about something, guess - especially if you're an expert.
Saying that you don't know something is better than lying about it or trying to guess.
What does she mean about rule number six "don't equate your experience with theirs?
Tell people when something similar has happened to you. For example, if someone tells you about a wonderful experience they had, tell them about a wonderful experience that you had.
If someone tells you about a wonderful experience they had, ask them open-ended questions about it. Don't start talking about you. All experiences are individual.
What does she mean about rule number seven "try not to repeat yourself"?
It's best to repeat your main points in different ways.
Make your point, and move on. Repeating it can be really boring
What does she mean about rule number eight "stay out of the weeds"?
You are the most important part of the conversation, thus details are appreciated.
People are not interested in all details in a conversation, what they care is about you.
What does she mean about rule number nine "listen"?
We should listen to understand, this is one of the most import skills to develop
We should listen to what we say and how we say it. Words are powerful.
We listen to be in control because we don't talk.
What does she mean about rule number ten "be brief"?
you should talk the fastest you can, people will get interested and respond your questionings.
talk briefly and be interested by what the others have to say. In doing so you'll always be amazed and never disappointed.
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