Blackboard Final Assessment

1.

Multiple Choice

5 mins

1 pt

Understanding the issue includes being able to describe the client issue in your own words.

True

False

2.

Multiple Choice

5 mins

1 pt

If the client will not allow access into their site, you will not be able to troubleshoot the issue.

True

False

3.

Multiple Choice

5 mins

1 pt

If a student says a specific discussion post is not expanding, we can replicate by going to any forum in the course and test it.

True

False

4.

Multiple Choice

5 mins

1 pt

A customer reports Blackboard is down, you replicate the issue. This is considered a critical event and should be reported to a supervisor?

True

False

5.

Multiple Choice

5 mins

1 pt

An instructor reports their grade center is not displaying in one of their courses. You can replicate the issue in that course.

This should be reported to a supervisor as a critical event.

True

False

6.

Multiple Choice

5 mins

1 pt

"When editing items in a Content Area, you can do which of the following: (Choose only one)"

Edit an item's name

Edit an item's availability

Change the order of items

All of the above

7.

Multiple Choice

5 mins

1 pt

After you have enrolled into a class and assisted the student with their issue. What else is needed to be done before you exit the course?

Check the Syllabus

Take a test to make sure everything is working

There is nothing else to do other then logging out

Quick Un-enroll from the course

8.

Multiple Choice

5 mins

1 pt

At times, Students will not be able to finish tests due to being locked/ kicked out.

What Icon would most likely be showing in the Grade Center?

9.

Multiple Choice

5 mins

1 pt

Course Messages allow you to send messages to anyone associated with your Blackboard Course using external email.

True

False

10.

Multiple Choice

5 mins

1 pt

How does an assignment become linked to a Grade Center column?

When a gradable assignment is created, a column is also created.

Click the "Link to Grade Center" button in the Assignment Settings.

You must create a Grade Center column and then select the assignment it needs to be linked to.

Each grade has to be manually entered into user created Grade Columns.

11.

Multiple Choice

5 mins

1 pt

Instructors can choose to allow Students the ability to Edit / Delete posts in a Discussion Forum.

True

False

12.

Multiple Choice

5 mins

1 pt

Instructors cannot take the ability to attach documents in the Discussion Board away.

True

False

13.

Multiple Choice

5 mins

1 pt

There is a setting in the Discussion Board for instructors to allow students to post anonymously.

True

False

14.

Multiple Choice

5 mins

1 pt

This service allows Students and Instructors to check submitted assignments for plagiarism.

TipTxt

McGraw-Hill Connect

SafeAssign

Surveys

15.

Multiple Choice

5 mins

1 pt

What does this icon indicate in the grade center?

Attempt in progress

No Attempt

Needs Grading

Error

16.

Fill in the Blank

5 mins

1 pt

Which button would an instructor need to click to download the Grade Center into an Excel file?

17.

Fill in the Blank

5 mins

1 pt

Which link would we select to change the Points Possible for this assignment?

18.

Fill in the Blank

5 mins

1 pt

Which link would you select if you wanted to unhide a column?

19.

Fill in the Blank

5 mins

1 pt

Which option would an instructor click to change the display of the student grade to letter format?

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