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- 1. Multiple Choice
Which one of the following is not a reason for importance of consumer protection from the point of view of consumers?
Consumer ignorance
Consumer apathy
Consumer exploitation
Unorganised consumers
- 2. Multiple Choice
From the point of view of business, which one of the following is a reason because of which consumer protection is important?
Dynamic environment
Fast technological development
Government intervention
Competitive market
- 3. Multiple Choice
What does "caveat emptor" mean?
Let the buyer beware
Let everyone beware
Let the seller beware
- 4. Multiple Choice
Which act provides safeguards and reliefs to the buyers, in case the goods purchased does not comply the conditions implied?
The Consumer Protection Act
The Indian Contract Act
The Essential Commodities Act
The Sale of Goods Act
- 5. Multiple Choice
The Trade Marks Act, 1999 was replaced instead of which act?
The Consumer Protection Act
The Indian Contract Act 1872
Trade and Merchandise Marks Act, 1958
The Trade and Market Act, 1958
- 6. Multiple Choice
Under which act is the AGMARK provided?
The Indian Contract Act 1872
The Bureau of Indian Standards Act, 1986
The Agricultural Produce Act, 1937
The Trade and Market Act, 1958
- 7. Multiple Choice
The consumer has a right to be protected against goods and services which are hazardous to life and health. State which Right is explained.
Right to Safety
Right to be Protected
Right to be Informed
Right to be Heard
- 8. Multiple Choice
Which one of the following is not a consumer right?
Right to safety
Right to seek redressal
Right to get discount
Right to be heard
- 9. Multiple Choice
In which year did Consumer Protection Act come into existence?
1986
1999
1991
1976
- 10. Multiple Choice
Which quality assurance mark should a consumer consider while buying food products?
ISI
AGMARK
FPO
BEE
- 11. Multiple Choice
A District Forum has jurisdiction to entertain a consumer complaint involving product value:
Up to ₹ 20 lakh
Up to ₹ 10 lakh
Between ₹ 20 lakh and ₹ 1 crore
Above ₹ 1 crore
- 12. Fill in the Blank
________ means any person who buys any goods for personal use or hires or avails of any services for a consideration.
- 13. Multiple Choice
In case a consumer is not satisfied with the order passed in the State Commission, he can further make an appeal in the National Commission within a time period of
10 days
20 days
30 days
45 days
- 14. Multiple Choice
In case an aggrieved consumer is not satisfied with the decision of the State Commission, he can make a further appeal in
National Commission
District Forum
Supreme Court of India
All of the above
- 15. Multiple Choice
Right to be informed says that the consumer has the right to acquire knowledge and be well-informed throughout his life. State whether True or False.
True
False
- 16. Multiple Choice
Which of the following statements is not true with regard to the District Forum?
It consists of a President and three other members, one of whom should be a woman.
The members are appointed by the District Government.
A complaint can be made to the appropriate District Forum when the value of the goods or services in question, along with the compensation claimed, does not exceed 10 lakhs.
All of the above
- 17. Fill in the Blank
_________ implies safeguard against anti-consumer trade practices of producers and traders.
- 18. Multiple Choice
A complaint can be filed against ___ who adopt(s) unfair trade practices.
Trader only
Manufacturer only
Trader and Manufacturer
Consumer
- 19. Multiple Choice
Which of the following statements is not true with regard to the National Commission?
It consists of a President and at least five other members, one of whom should be a woman.
The members are appointed by the Central Government.
A complaint can be made to the National Commission when the value of the goods or services in question, along with the compensation claimed, exceeds ₹1 crore.
Where the aggrieved party was not satisfied with the order of the National Commission, the case can be taken to the Supreme Court of India.
- 20. Multiple Choice
____________ is the standardized mark on jewelry products?
ISI
FPO
Hallmark
916 gold mark
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