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- 1. Multiple Choice
Which employee is responsible for greeting the guest when they arrive to the restaurant.
Busser
Host
Server
- 2. Multiple Choice
What the first step of the host.
Ask if they have any seating preferences.
Ask if they would like to make a reservation
Smile, provide a warm greeting . “Welcome, Good Afternoon
- 3. Multiple Choice
What the second step of the host.
Ask if they have any seating preferences.
Ask whether the restaurant is holding a reservation for them.
Smile, provide a warm greeting . “Welcome, Good Afternoon
- 4. Multiple Choice
What the third step of the host.
Ask if they have any seating preferences.
Ask whether the restaurant is holding a reservation for them.
Smile, provide a warm greeting . “Welcome, Good Afternoon
- 5. Multiple Choice
If five adults are in the party, how many menus would you need.
Two
Three
Four
Five
- 6. Multiple Choice
Who decides where a guest should sit at the table?
Chef
The Guest
Host
Server
- 7. Multiple Choice
How many seconds should the guest be greeted by the server once they are seated.
10 seconds
20 seconds
30 seconds
60 seconds
- 8. Multiple Choice
After the guest is greeted at the table. What must the server do next.
Ask if the guest if they are ready to order
Bring or pour water into glasses
Remove extra place settings.
- 9. Multiple Choice
How should menus be presented to the guest?
Open
Closed
Closed/Right Side Up
- 10. Multiple Choice
Special attention to children will increase guest satisfaction.
True
False
- 11. Multiple Choice
Who should be served first?
Children
Ladies
Men
- Answer choicesTagsAnswer choicesTags