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Basic Computer Troubleshooting

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14 questions

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  • 1. Multiple Choice
    30 seconds
    1 pt

    If you turn on a PC and the boot-up process halts, giving you the message: "Non-System disk or disk error....Replace and press any key when ready", the problem is likely:

    A non-bootable floppy disk is in the floppy-disk drive and you should remove it

    The hard-drive has failed and you should replace it

    RAM has failed and you should replace it

    A key on the keyboard is stuck and the keyboard should be replaced

  • 2. Multiple Choice
    30 seconds
    1 pt

    If you turn on a PC and the system unit is clearly ON, but the monitor is dark, the problem could be that:

    The monitor is not turned ON

    The monitor is not plugged in

    The monitor is not connected to the PC

    Any or all of the above

  • 3. Multiple Choice
    30 seconds
    1 pt

    If a PC freezes or behaves otherwise erratically, and the system unit is very quiet, the most likely cause is:

    A virus has infected the system

    The hard-drive is almost out of space

    The CMOS RAM is failing

    The power-supply fan has failed and the system is overheating

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