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- 1. Multiple Choice
According to this request, what should a manager include in their email to Joy Sundholm?
Job title and salary details.
Opening and closing dates for the posting.
Applicant instruction to send a cover letter and resume to a hiring manager.
- 2. Multiple Choice
Using the updated employee's policy on expectations for personal device usage while on the production floor. According to the policy, you can leave your cell phone with your supervisor or human resources specialist if:
You want to check your phone during breaks
You were not assigned a locker or desk with storage
You are expecting an urgent or important call and need to be alerted.
- 3. Multiple Choice
Imagine that your are working the register. Based on these instructions, if there are no customers waiting at checkout, you should:
Add a coupon book to the customer's bag
Provide a full explanation of the loyalty program
Give the customer all the benefits of the loyalty program even though they are not a member.
- 4. Multiple Choice
You are ringing up a new customer. When do you ask if they received help with their purchases from any employees?
After scanning the bar codes of the items they are purchasing
After asking if they are in the loyalty program
Before logging in to the system
As the customer hands you the items they want to purchase
- 5. Multiple Choice
In July 2009, unemployment in Michigan reached 15%. The number of workers was 4,900,000. Approximately how many were unemployed?
735,000
745,000
710,000
718,000
751,000
- 6. Multiple Choice
A video store is offering a 7% discount on previously viewed videos. If the regular price of a video is $9.99, how much will the discount be?
63 cents
70 cents
74 cents
77 cents
80 cents
- 7. Multiple Choice
The company would like to reallocate funds for plant improvement by selecting the location that had the most quarters under 40 million dollars in revenue. Which location should receive the improvement funds?
Individual Question
Akron
Atlanta
Minnetonka
St. Louis
- 8. Multiple Choice
An order requests four holes to be drilled into a piece of aluminum. Each hole is 5/8-inch in diameter. Which pulley would provide maximum speed without exceeding the recommended RPM for this job?
Pulley #1
Pulley #4
Pulley #5
Pulley #6
- 9. Multiple Choice
Over the last 5 days, you made the following numbers of sales calls: 8, 7, 9, 5, and 7.
On average, how many calls did you make each day?
5.8
7.0
7.2
9.0
36.0
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