20 questions
Learning about workplace culture is critical to your success.
True
False
A common mistake among so-called professionals is neglecting to take an inventory of others in the working environment.
True
False
For you to succeed in any professional environment, you do not have to be aware of and sensitive to differences between yourself and others.
True
False
Your ability to communicate effectively when encountering difference is an essential component of professional excellence.
True
False
As the economy has gone global and customers and clients have diversified, many organizations have reduced their efforts to diversify their workforce.
True
False
There are many advantages to diversity among employees, such as multiple perceptions in decision making and increased understanding of the customer base.
True
False
Which are the few examples of the diversity you’ll encounter in the workplace?
Gender
Ethnicity and race
Language differences
Religion
Working in a team context can be both a rewarding and an exhausting experience for any professional.
True
False
The strategy for strengthening teamwork is to ensure that all team members have a fair say in the decision-making process.
True
False
If team members are having difficulties with their responsibilities, they need to solve them without the help from the team.
True
False
Be an active listener and doer in all phases of the team exercise or project.
True
False
Technology in business and professional contexts is central to communication, planning, marketing, networking, organization, research and the like.
True
False
The way you communicate when using technology influences the impressions other people have of you.
True
False
Communication and technology hinder you to establish contact and maintain professional networks and relationship with coworkers, leaders, and clients.
True
False
Office politics arises when employees tend to misuse their power to gain undue attention and popularity at the workplace.
True
False
Below are the reasons for office politics, EXCEPT:
Lack of supervision and control at the workplace.
No gossip at work.
Arrogant superiors.
Jealous colleagues.
Below are the reasons conflict arise, EXCEPT:
See things differently
Different approaches to problem-solving
Same goals and values
Poor communication channels
Social responsibility is a concept that implies that any individual or organization has no obligation towards society at large.
True
False
Social responsibility gives youth a sense of purpose, of understanding that the work they do will enable better social conditions and sustainability to the world.
True
False
Electronic aggression is a form of aggressive communication filled with emotionality that is used by people interacting about professional topics.
True
False