Functional Areas of Management Quiz

1.

Multiple Choice

30 sec

1 pt

1. One of my tasks is to pay the employees, what functional area do I work in?

Customer services

Finance

Human Resources

Operations management

2.

Multiple Choice

30 sec

1 pt

2. I work in the operations management functional area, what am I responsible for?

Identifying customer needs

Recruiting people

Selling finished goods/services

Transforming raw materials into finished goods/services

3.

Multiple Choice

30 sec

1 pt

3. I work in the marketing functional area what other functional area do I work with?

Customer services

Finance

Human Resources

All of them

4.

Multiple Choice

30 sec

1 pt

4. What functional area do I work in if one of my responsibilities is to identify and organize training needs?

Human Resources

Operations management

Purchasing

Research and development

5.

Multiple Choice

30 sec

1 pt

5. What functional area do I work in if I provide technical IT support?

Business support services

Customer services

Purchasing

Research and development

6.

Multiple Choice

30 sec

1 pt

6. In a business which sector would deal with all employee matters?

Customer Service

Human Resources

Research and Development

Sales

7.

Multiple Choice

30 sec

1 pt

7. One of the five functional areas of operation is Human Resources (HR).

true

false

8.

Multiple Choice

30 sec

1 pt

8. The process of management is based in four key functional areas:

decision making, human relations, control, and finance

marketing, finance, human resources, operations

planning, organization, leadership, control

industrial, service, manufacturing, finance

9.

Multiple Choice

30 sec

1 pt

9. What function is responsible for ensuring that products and services which are produced or provided meet high quality standards?

Finance

Human Resources

Operations

Marketing

10.

Multiple Choice

30 sec

1 pt

Financial reports are created and used to evaluate the financial performance of the business. Which function is responsible for creating the reports?

Finance

Human Resources

Operations

Marketing

11.

Multiple Choice

30 sec

1 pt

11. Which of the following would Human Resources be responsible for?

Human Resources is a made up functional area.

Deciding on how much they pay an employee.

Providing replacement limbs should they fall off at work.

Manage employee payroll, benefits and compensation.

12.

Multiple Choice

30 sec

1 pt

12. Which functional area is responsible for selling products?

Finance

Marketing

Operations

Human Resources

13.

Multiple Choice

30 sec

1 pt

13. Which functional area is responsible for buying raw materials?

Finance

Marketing

Operations

Human Resources

14.

Multiple Choice

30 sec

1 pt

14. Which functional area is responsible for producing a high quality product?

Finance

Marketing

Operations

Human Resources

15.

Multiple Choice

30 sec

1 pt

15. Which function area is concerned with finding out the needs and wants of potential customers?

Finance

Marketing

Operations

Human Resources

16.

Multiple Choice

30 sec

1 pt

16. What is the goal of marketing?

Designing, delivering, and promoting goods and services for a target market

Maximizing the effectiveness of the workforce

Choosing effective and efficient methods to produce and distribute products

Acquiring and using funds to maximize value

17.

Multiple Choice

30 sec

1 pt

17. What are some responsibilities of operations management?

Recruiting talent, Promoting career development, Boosting organizational effectiveness

Operation of the facilities, Supply chain management, leveraging technology, Quality control

Designing, delivering, and promoting goods and services for a target market

management, operation/production, marketing, accounting/finance

18.

Multiple Choice

30 sec

1 pt

18. What functional area does the following list of jobs come from?

• Receptionist

• ICT Technician

Admin/ICT

Finance

Operations

Marketing

19.

Multiple Choice

30 sec

1 pt

Finance handles budgeting and paying for stuff.

true

false

20.

Fill in the Blank

1 min

1 pt

What area of management is concerned with investment analysis, electronic business, electronic banking, etc.

Explore this activity with a free account