13 questions
Which one of the following is a benefit of having a motivated workforce?
Increased labour turnover
Falling absenteeism
Decreased productivity
Increased product waste
Write the correct number of pairs of shoes in the gap.
Workers in a shoe factory are paid $60 per week, plus a bonus of $0.15 for every pair of shoes they make above the weekly target of 200 pairs. At the end of one week, a worker receives a wage of $69. This means that he made ………… pairs of shoes that week.
Workers are motivated by money alone.’ Who does this view of motivation belong to?
Herzberg and Taylor
Taylor only
Maslow and Herzberg
Herzberg only
Workers in a car factory are allowed to switch from one task to another to reduce the risk of boredom. What is this known as?
Job satisfaction
Job rotation
Job enlargement
Job enrichment
Choose the correct words or phrases to complete the following sentence.
………………………….. (Delegation/Delayering) involves passing …………………………… (authority/instructions) for the performance of tasks to lower-level employees.
In an organisational structure, which of the following terms describes the route through which authority is passed?
Span of control
Hierarchy
Chain of command
Delegation
Look at the detailed organisation chart provided. What is the size of the span of control of the factory manager?
18
2
16
12
Which of the following factors is likely to result in a narrow span of control?
The work of subordinates is simple and repetitive.
Workers are highly skilled.
The business is very large.
There is a flat organisational structure
Choose the correct words or phrases to complete the following sentence.
A ………………… (flat/tall) organisational structure has many levels of ………………… (chain of command/hierarchy).
Which of the following statements is not an advantage of internal recruitment?
Vacancies can be filled quickly.
It brings new ideas.
The strengths and weaknesses of applicants are already known.
It is cheaper than external recruitment.
Job tasks, responsibilities and job skills are all features of a job description. Is this statement true or false?
True
False
ABC Ltd employs 60 workers in its factory. Twenty of these employees are part-time workers. ABC employs part-time workers because? Choose all that apply
they are often less skilled than full-time workers, so ABC can pay them a lower wage.
part-time workers do not have to be given holidays because they work for only part of the week.
part-time workers offer greater flexibility to ABC.
part-time workers do not need as much training as full-time workers.
Choose the correct words or phrases to complete the following paragraph.
Training that helps new recruits become familiar with their workplace, colleagues and the procedures they need to follow is called ………………………. (induction/on-the-job) training. Although this means that workers quickly feel part of the business, it may increase costs because, during this period, workers receive a wage but do not add anything to ………………………. (revenue/output).