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20 questions
Audi finally decides which sport she is going to compete for in the tournament. What step is this in the decision-making model?
Defining the situation
Generating alternatives
Selecting the best alternatives
Implementing the chosen alternative
Ali just enrolled at UiTM for an online training course and he needs a device or equipment that has internet connection.
Which stage of the decision-making process is Ali at?
Problem recognition
Search for information
Evaluation of alternatives
Implement the chosen alternatives
Ali goes to IT Hypermart for help and discovers various devices that he can use and this include a laptop, tablet, smartphone and desktop computer.
Which stage of the decision-making process is Ali at?
Problem recognition
Search for information
Evaluation of alternatives
Select the best alternative
Abu, the salesperson at IT Hypermart recommended a laptop to Ali and explains features, advantages and benefits of Acer, HP and Dell.
Which stage of the decision-making process is Ali at?
Problem recognition
Search for information
Evaluation of alternatives
Select the best alternative
Ali bought a Dell laptop and discovered that most of his classmates have bought an Apple laptop, and he felt he made a wrong purchase.
Which stage of the decision-making process is Ali at?
Problem recognition
Search for information
Evaluation of alternatives
Follow up and evaluating the results
Аmong the listed decisions, find a non- programmed decision
procedure for the payment of bonuses
a selection of freight routes for product deliveries
a selection of a new manager from candidates using job interview
develop a new product or service
Which kind of desicion making conditions means that all the information the decision maker needs is fully available?
Certainty
Risk
Uncertainty
Ambiguity
Which kind of desicion making conditions means that the goals to be achieved or the problem to be solved is unclear, alternatives are difficult to define, and information about outcomes is unavailable?
Certainty
Risk
Uncertainty
Ambiguity
Which kind of desicion making conditions means that managers know which goals they wish to achieve, but information about alternatives and future events is incomplete?
Certainty
Risk
Uncertainty
Ambiguity
Which kind of desicion making conditions means that a decision has clear-cut goals and that good information is available, but the future outcomes associated with each alternative are subject to chance?
Certainty
Risk
Uncertainty
Ambiguity
A decision making technique that uses a face-to-face group to spontaneously suggest a broad range of alternatives for decision making is called
devil’s advocate
brainstorming
nominal group technique
delphi technique
1. Which of the following is a solution that is chosen from among alternatives?
A. Decision- making
B. Problem
C. Uncertainty
D. Decision
1. ________ are decision made in routine, repetitive, well-structured situations through the use of predetermined decision rules.
A. Programmed decisions
B. Non-programmed decisions
C. Decision making
D. Complicated decision
A manager must _________ in order to determine whether any errors occurred or has been made.
A. evaluate decision
B. develop alternatives
C. implement decisions
D. define the problem
___________ is the process of suggestion as many choices as possible without any evaluation.
A. Problem
B. Risk
C. Brainstorming
D. Synergy
The benefits of employee involvement are:
A lower number of generated solutions and its quality
Better evaluation of alternatives, decision-making quality, and commitment
Minimized workplace conflict
Better team dynamics and faster decision-making process
An employee has left for the day due health problem, the shift manager immediately orders another employee to do the job left incomplete by the sick employee till the shift ends. This is an example of
Well-Structured problem and programmed decision
Poorly structured problem and non-programmed decision
Poorly structured problem and programmed decision
Well structured problem and non-programmed decision
There are several different ways you could solve a problem. Your choices are called
alternatives
consequences
risks
opportunity costs
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