KFC Delivery - Assessment

1.

Multiple Choice

30 sec

1 pt

Employee Maintenance should be updated when new rider is added into the restaurant. True or false?

TRUE

FALSE

s

2.

Multiple Select

45 sec

1 pt

What is rider accountabilities?

Practice safe driving techniques.

Polite and courteous while making deliveries

Complete cash out before next assigned delivery

Be on time to work & productive at work.

All the above

3.

Multiple Select

45 sec

1 pt

What is the rider delivery job requirements?

Has a valid license

Is minimum 18 years of age or older

Is capable of learning basic of guest service procedures

Participates in cleaning and other activities as per restaurant guidelines.

All the above

4.

Multiple Choice

30 sec

1 pt

Who need to call to report of the problem and synchronize the time difference in One System?

CSC- Call Centre

AC

RM

SM

5.

Multiple Choice

30 sec

1 pt

How much float money given to each Delivery Rider ?

RM 30

RM 40

RM 50

RM 45

6.

Multiple Choice

30 sec

1 pt

Rider Back allowed to be log in after _______ minutes from the rider or manager assign.

6 minutes

7 minutes

8 minutes

10 minutes

7.

Multiple Choice

30 sec

1 pt

What are things that rider need to check when they're doing motorbike checklist?

Check motorbike road tax expiry date. Only ORIGINAL road tax accepted.

Check engine oil and ensure cap is hand tight close.

Check fuel sufficiency.

Check both right and left side of front indicator lights in working condition.

All the above

8.

Multiple Choice

30 sec

1 pt

Rider is not allowed to deliver more than 2 orders at a time. TRUE or FALSE.

TRUE

FALSE

9.

Multiple Select

45 sec

1 pt

What are the certification need to be completed by TM Rider?

Apakah sijil yang perlu diselesaikan oleh TM Rider?

Rider road safety and certification

Trade area certification

TMT Restaurant Basic and Delivery Track

E-LAS

10.

Multiple Choice

30 sec

1 pt

Dispatch order within an average of 7 minutes from the time the order receipt comes in. True or false?

TRUE

FALSE

11.

Multiple Choice

30 sec

1 pt

Delivery KPI – In-Store ?

7 minutes

8 minutes

9 minutes

10 minutes

12.

Multiple Choice

30 sec

1 pt

Delivery KPI – At-Door?

30 minutes

25 minutes

16 minutes

60 minutes

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