CONTROLLING - Assessment

1.

Multiple Choice

30 sec

1 pt

Which one of the following is not the step in the process of controlling?

Measurement of actual performance

Establishing reporting relationship

Setting performance standards

Taking corrective action

2.

Multiple Choice

30 sec

1 pt

If deviations are minor, it should

Be taken seriously

Be ignored

Be reported to top level

None of the above

3.

Multiple Choice

30 sec

1 pt

In Controlling, actual performance is compared with

Performance of other employees

Performance of previous year

Planned Performance

None of the above

4.

Multiple Choice

30 sec

1 pt

Planning provides

Direction to Controlling

Base of Controlling

Standard for Controlling

All of the above

5.

Multiple Choice

30 sec

1 pt

Controlling and Planning are

(a) Independent functions

(b) Interdependent functions

(c) Both (a) and (b)

(d) None of the above

6.

Multiple Choice

30 sec

1 pt

Controlling is

Backward looking function

Forward looking function

Both backward as well as forward looking function

None of the above

7.

Multiple Choice

30 sec

1 pt

Controlling is performed at

Top level

Middle level

Supervisory level

All of the above

8.

Multiple Choice

30 sec

1 pt

Management by exception refers to:

Controlling significant deviations

Focus on key result areas

Check on each and every activity

Keep a control on everything

9.

Multiple Choice

30 sec

1 pt

Standards can be set in the following terms:

Only Qualitative

Only Quantitative

Both Qualitative and Quantitative

Neither Qualitative nor Quantitative

10.

Multiple Choice

30 sec

1 pt

Controlling function brings back the management cycle to which function?

Directing

Planning

Organising

Staffing

11.

Multiple Choice

30 sec

1 pt

Under critical point, control manager

Critically observes and takes action on every deviation

Ignores deviation

Gives more importance to deviations taking place in key areas

None of the above

12.

Multiple Choice

30 sec

1 pt

An efficient control system helps to ________________.

accomplish organisational objectives

boost employee morale

judge accuracy of standards

All of these

13.

Multiple Choice

30 sec

1 pt

This is the last step in the process of controlling.

Analysing deviations

Taking corrective action

Setting performance standard

Measurement of performance

14.

Multiple Choice

30 sec

1 pt

When the deviations go beyond the acceptable range, especially in the importance area, it demands immediate managerial attention so that deviations do not occur again and standards are accomplished.

(a) Management by exception

(b) Critical point control

(c) Both (a) and (b)

(d) Analysing deviations

15.

Multiple Choice

30 sec

1 pt

Which of the following represents quantitative standards?

Improving goodwill

Time to be spent in performing a task

Improving the motivation level of employees

None of these

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