8 questions
Which is NOT an example of process design decision in a factory that produces printed T-shirts?
Purchasing a faster sewing machine
Moving printing process to end of production
Changing the amounts of T-shirts in a single box
Shortening length of T-shirt sleeves
What might cause delays in fast-food restaurant if they decide to have a simple, standardized menu board?
Indecisive customers
Customers with allergy problems
Peak lunch-time queues
Correcting mistakes in orders
Which of the following statements is true?
In project product is highly customized
In project products are physically smaller than in other types
In project products are produced in batches
In project there is an endless flow of production
Example of jobbing is
automobile plant
construction company
furniture manufacturing
paper production
Process types starting with low volume/high variety and moving to high volume/low variety.
Jobbing, batch, mass, continuous, project
Project, jobbing, batch, mass, continuous
Batch, project, jobbing, mass, continuous
Project, batch, mass, jobbing, continuous
This service process is more people-based rather than equipment-based
Mass service
Service shops
Value service
Professional service
Main process is
Process that provide infrastructure
Process that provide help
Core and value creating process
Mixture of front- and back- office activities
Support processes include:
Accounting and marketing
Design and manufacturing
Interaction with customers
Cooperation with suppliers