Frequent flyer program is to gain customer brand loyalty and travellers may earn free trips by flying on the same airline.

Travel middlemen are not travel intermediaries.

In-house travel departments headed by a corporate travel manager.

Leisure-time activities such as meetings and conventions are one of the main reasons to travel.

World Tourism Organization (WTO) main objective is to promote and develop tourism in the economic, social and cultural progress of all nations.

When someone is exposed to anything related to a destination, it does not help to form an image of that place

Functional image is a destination is associated with specific activities and attractions at the destination.

Symbolic image is the personality of the area as perceived by the visitor.

Indirect spending is when money goes directly from traveller into the economy.

Direct spending is a respending to generate more income and further employment.

Multiplier effect is a respending which expands the economy.

Leakage is where money flows out of the local economy to purchase outside resources.

Demonstration effect happens when the local residents come to realize that their increasing income can’t make them live like the tourists.

Carrying capacity is the minimum number of people who can use the destination without causing the environment to deteriorate and the quality of the visitors’ experience to decrease.

Problems such as crime, displacement and discrimination are called as social ills.

Ecotourism is ecologically sound tourism, maintain a balance between the preservation of natural and cultural heritages and tourism development.