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- Multiple ChoicePlease save your changes before editing any questions.
cst has Unable To Obtained IP , and has TKT With Update : ( No dial from CPE ) , CCA Action :
A- Reset & Re-configure the CPE
B- Change CPE
C- Adjust MTU
- Multiple ChoicePlease save your changes before editing any questions.
Cst Has Unable ToObtai IP , Reset CPE hard then soft and reconfigured, check if cst Obtained IP : Not Obtained IP , CCA Action :
A- Escalate to SLS
B- Check With Another CPE
C- Add DNS
- Multiple ChoicePlease save your changes before editing any questions.
If CPE page didn’t open by default username & password , CCA Action First , You should ask the customer first if he change default CPE password ?
True
False
- Multiple ChoicePlease save your changes before editing any questions.
If customer has unable to obtain IP, first step must to do it
A. reset hard, soft and configure
B. Restart port and CPE
- Multiple ChoicePlease save your changes before editing any questions.
Update with Avoid capital Letters , your action
Re-write credentials in small letters (@tedata.net.eg)
Escalate to SLS