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Global E-Business and Collaboration - MIS For Leader
17 minutes ago by
missty81_11576
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  • Question 1
    30 seconds
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    Q.

    Which of the following is an example of a cross-functional business process?

    answer choices

    Identifying customers

    Shipping a product

    Fulfilling a customer order

    Hiring employees

  • Question 2
    30 seconds
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    Q.

    The ________ function is responsible for making sure customers are aware of the company's

    answer choices

    finance and accounting

    human resources

    manufacturing and production

    sales and marketing

  • Question 3
    30 seconds
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    Q.

    A(n) ________ is typically a major source of data for other systems.

    answer choices

    TPS

    MIS

    ESS

    DSS

  • Question 4
    30 seconds
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    Q.

    Which level of the organization is an ESS specifically designed to serve?

    answer choices

    Operational

    End-user

    Middle management

    Senior management

  • Question 5
    30 seconds
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    Q.

    Using the Internet to buy or sell goods is called:

    answer choices

    e-commerce.

    e-business.

    an intranet.

    an extranet.

  • Question 6
    30 seconds
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    Q.

    Which of the following systems is designed to span functional areas, focus on executing business processes across the firm, and include all levels of management?

    answer choices

    DSS

    MIS

    CRM

    Enterprise applications

  • Question 7
    30 seconds
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    Q.

    ________ systems are also known as enterprise systems.

    answer choices

    Resource planning

    Enterprise resource planning

    Enterprise support

    Enterprise applications

  • Question 8
    30 seconds
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    Q.

    Which type of system integrates supplier, manufacturer, distributor, and customer logistics processes?

    answer choices

    Collaborative distribution system

    Supply chain management system

    Reverse logistics system

    Enterprise planning system

  • Question 9
    30 seconds
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    Q.

    Which of the following types of system would you use to manage relationships with your customers?

    answer choices

    CRM

    MIS

    KMS

    TPS

  • Question 10
    30 seconds
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    Q.

    ________ allows you to communicate with avatars using text messaging.

    answer choices

    A virtual world

    Screen sharing

    Collaborative writing

    A large audience Webinar

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