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Professional Development
11th -
12thgrade
Professionalism in Healthcare
10 questions
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- 1. Multiple Choice
A loud, complaining patient asks the dental assistant, “Am I being a baby?” The assistant replies “Oh no. Some people have very sensitive teeth.” This response is an example of:
Competence
Enthusiasm
Patience
Tact
- 2. Multiple Choice
Barbara is a medical assistant who is always doing little things to keep all areas of the medical practice neat and clean. What personal trait does her behavior represent?
Patience
Willingness to learn
Enthusiasm
Self-motivation
- 3. Multiple ChoiceA nursing home hires a nursing assistant whose previous employer describes as “very competent.” You would expect the new assistant to be:Highly skilledOn time to workHelpful to other assistantsThe first to get her work done
- 4. Multiple ChoiceAn interviewer says, “Give us an example of your dependability.” A good response would be:“I am never late or absent from school.”“I am willing to listen to suggestions to improve my work.”“I never talk about my patients outside the hospital.”“I work well with other people.”
- 5. Multiple Choice
When dressed in a white clinical uniform, it is acceptable to wear:
Blue and gray running shoes
Open-toed shoes
Red underwear
White socks and shoes
- 6. Multiple ChoiceMost healthcare agencies allow uniformed healthcare professionals to wear:A watchEyebrow piercingOne braceletThree rings
- 7. Multiple Choice
What policy do MANY healthcare facilities practice in regards to healthcare workers with tattoos?
Healthcare facilities do not hire workers with tattoos
Tattoo policies are a personal right and are not regulated
They require that tattoos be covered during work hours
They require that workers have their tattoos removed
- 8. Multiple ChoiceA female health professional is scheduled to work from 8 a.m. to 4:30 p.m. on Monday. She clocks in at 7:59 a.m. on Monday and then goes to the ladies room to put on makeup, take out her nose piercing jewelry, and brush her teeth. What employability rule is she violating?Be prepared to work when you arrive at workMaintain a professional appearanceReport to work on timeReport to work when scheduled
- 9. Multiple Choice
The health professional is a nursing assistant with no medication training. The medication nurse has dissolved a medication in the patient’s applesauce, and asks the health professional to feed it to the patient. How should they respond?
“I’ll be happy to help if you will show me how to do it.”
“I’m sorry but I am not permitted to give medications.”
“First, I need to check with the charge nurse.”
“It would be my pleasure to assist you.”
- 10. Multiple Choice
The health professional is a Physical Therapist. They go to a patient’s room to walk the patient, and is told by the charge nurse that the patient has a headache and just took two Tylenol. What should the health professional do?
Cancel the patient’s physical therapy treatment for the day
Report this problem to the patient’s physician
Wait one hour to see if the patient feels better, and then walk the patient
Walk the patient now as scheduled
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