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- 1. Multiple Choice
Decribes OM as the development, execution, and maintenance of effective processes related to activities done over and over, or to one-time major projects, to achieve specific goals of the organization.
Anderson, Anderson &Parker ,2013)
Johnston 1994: 21
- 2. Multiple Choice
Defined OM as is a body of knowledge, experience and techniques covering such topics as process design, layout, production planning, inventory control, quality management and control, capacity planning and workforce management’
Johnston
Stevenson
- 3. Multiple Choice
Hospitality MPOs job shops include
table-service restaurant
a la carte restaurant
- 4. Multiple Choice
Identified that a hotel as a largely a CPO
Jones 1994
Brown et.al
- 5. Multiple Choice
1. refers to a single, fixed position at which the product is assembled or service is processed by workers who move to that position to carry out their work.
Process Layout
Fixed Position
- 6. Multiple Choice
Has machinery dedicated to a particular product, usually laid out in a sequence, with distinct stages in manufacture. Workers are usually required to perform relatively simple tasks at one particular stage in the process.
Fixed Position
Product Lay-out
- 7. Multiple Choice
has machines or activities grouped together non-sequentially to allow a range of different products to be made. Products move to a particular location for processing according to need.
Process Lay out
Production Lay out
- 8. Multiple Choice
Theory that proposed that there should be a trade-off between the volume of production or the variety as illustrated
Theory of Lean Manufacturing
Theory of Process of Choice
- 9. Multiple Choice
This Theory holds that the swifter and even the flow of materials through the process, the more productive
Theory of Swift and Even flow
Theory of Performance Frontiers
- 10. Multiple Choice
Materials processing operation MPO
mostly considered as services
more commonly referred to as manufacturing
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