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Gap Analysis

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  • 1. Multiple Choice
    45 seconds
    1 pt

    What is a Gap Analysis?

    It's the comparison between an existing process and the changes expected that might affect the current state.

    It's an analytical and strategic process to identify the missing details in a document or process

    It is a method to find out the gaps among two things to compare against.

    It's a process used to identify gaps between the current documentation or processes, and the expected or desired information.

  • 2. Multiple Choice
    45 seconds
    1 pt

    What type of changes may be included in a Gap Analysis process?

    Changes on the business rules

    New steps added

    Current steps being removed

    Changes that force a modification on the way the current tasks are carried.

  • 3. Multiple Choice
    45 seconds
    1 pt

    What is a Gap Analysis used for?

    It allows us to compare the current state and the desired state of a process or documentation.

    It creating a list of processes in our organization.

    It helps to figure out a plan to determine gap opportunities and improvements of a process or documentation.

    It determines the scope of the processes.

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