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16 questions
Charter Spectrum's "TV Select" package is our base cable package.
True
False
TV Select will cost the customer $______ per month in the 2nd year of service.
$49.99
$39.99
$44.99
$34.99
How many channels will the customer receive with TV Select?
175+
125+
150+
135+
I must have a Verifier to finalize my TV Select sale?
True
False
I am allowed to verify my own sales for TV Select.
True
False
How many video on demand titles comes included with TV Select?
2,000
10,000
5,000
20,000
TV Select requires the customer to have at least 1 receiver.
True
False
Apple TV must be offered with every TV Select sale.
True
False
Apple TV will cost the customer $_______ for 23 months, after which the customer will own it.
$6.99
$7.99
$8.99
$9.99
The customer's _______ and ______ must be obtained in order for the sale to be processed.
Email & Telephone Number
Email & Service Address
Email & Account Number
Email & Verbal Consent
A customer can add the following services to their TV Select cable package for an additional fee:
Digitier 1 & 2, Premium Channels, and Video On Demand
Digitier 1 & 2, Premium Channels, and International Programming
I must let every customer know Spectrum has great deals on Mobile services that are now available to its customers.
True
False
Anytime I tell a customer about a feature I must also tell the customer the benefit of having the feature.
True
False
A one time activation fee of $9.99 will be applied to the customer's bill.
True
False
An "add on" is anything that comes included with the service.
True
False
TV Select will cost the customer $_________ per month for the first year of service.
$49.99
$59.99
$44.99
$54.99
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