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- 1. Multiple Choice
How many steps are there in Kotter's Change Management?
5
6
7
8
- 2. Multiple Choice
How many phases/stages in Kotter's Theory?
1
2
3
4
- 3. Multiple Choice
Kotter's change management theory is a practical approach for _______________ and _____________ change.
managing and leading
understanding and leading
leading and implementing
organising and implementing
- 4. Multiple Choice
Kotter states that for a business to achieve success, it needs to firstly ____________ ____________ that could _________ change.
identify obstacles, assist
identify changes, block
identify employees, assist
identify obstacles, block
- 5. Multiple Choice
TRUE of FALSE - Kotter's model for change is an easy step-by-step model that provides clear description and direction for implementation.
TRUE
FALSE
- 6. Multiple Choice
What is step 3 of Kotter's model?
Create a sense of urgency
Create a vision for change
Communicate the vision
Form a powerful coalition
- 7. Multiple Choice
What is the final step in Kotter's Theory?
Build on the change
Create quick wins
Make it stick
Empower action
- 8. Multiple Choice
Which step number is 'Create quick wins'?
4
5
6
7
- 9. Multiple Choice
There are 3 phases/stages to Kotter's Theory. The first is:
Create a Climate for Change. What is the second phase?
Implement the change
Empower the organisation
Engage and enable to organisation
Enable the employees for change
- 10. Multiple Choice
Kotter's model places emphasis on creating the _______ for change and _____________ a team to ___________ the change.
need, enabling, inact
need, creating, lead
need, implementing, organise
desire, enabling, focus on
- 11. Multiple Choice
The following description would be for which step:
It is important when sharing the vision to involve all stakeholders and provide opportunities for the new vision to be accepted across the entire organisation.
create a sense of urgency
build on the change
create a vision for change
communicate the vision
- 12. Multiple Choice
In which step would you create a SWOT analysis?
1
2
3
4
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