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- 1. Multiple Choice
Which of these should not be avoided for effective communication?
Noise
Planning
Semantic Problems
Wrong assumptions
- 2. Multiple Choice
When is the communication process complete?
When the sender transmits the message.
When the message enters the channel.
When the message leaves the channel.
When the receiver understands the message.
- 3. Fill in the Blank
_______ means to impart understanding of the message.
- 4. Multiple Choice
Which of these element is not involved in the process of communication?
Pipe
Sender
Message
Channel
- 5. Multiple Choice
What is Verbal Communication?
Talking to someone
When someone is talking and someone else is listening
When more than one person is talking
Using verbal noises to show you are listening like “uh huh”
- 6. Multiple Choice
If someone has a trouble speaking, for example had a stroke, what should you do?
Guess what they are trying to say
Give them paper so they can write it down
Teach them sign language
Allow them time to answer
- 7. Multiple Choice
What is communication without words?
There is no communication without words
Non-verbal communication
Telepathy
Sign language
- 8. Multiple Choice
Scenario: You ask a co-worker if they can help you with a client, they cross their arms and roll their eyes but do not say anything. Have they communicated?
No, at this stage it is one-way communication
No, when they answer you they will have communicated back, completing two-way communication
Yes, they have used non-verbal communication
Sort of, you won’t really know until they answer though
- 9. Fill in the Blank
Communication is a _____ exchange process.
- 10. Fill in the Blank
Effective Communication is that when the sender gets the ________________ results.
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