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- 1. Multiple Choice
The term collective bargaining refers to:
actions aim to force employers to meet the demands of workers
measures taken by the workforce to put pressure on the employees
negotiations between representative of workers and employers
industrial action in which workers refuse to work
- 2. Multiple Choice
Which of the following is the definition of industrial action?
Measures taken by the workforce or trade union to put pressure on management to settle an industrial dispute in favour of employees.
workers working hard in the workplace
employees agreeing to settle conflict as soon as they arise.
- 3. Multiple Choice
A shop steward refers to:
a manager
a union representative
an employee
- 4. Multiple Choice
A trade union is a/an
organization of workers who take collective action to try to achieve workers aim of higher pay and improved working conditions.
organization where buying and selling take place.
organization that represents only employers.
- 5. Multiple Choice
The purpose of the trade union is to represent workers' interests.
True
False
- 6. Multiple Choice
Mediation is the use of a third party in industrial disputes to encourage both employer and union to discuss an acceptable solution.
True
False
- 7. Multiple Choice
All of the following are examples of employer strategies to settle dispute in the workplace except.
Closure
negotiation
public relations
strike
- 8. Multiple Choice
Arbitration refers to using an independent third party to resolve an industrial dispute.
True
False
- 9. Multiple Choice
A form of industrial action in which workers keep working but at a minimum pace demanded by their contract of employment is called
work-to-rule
go-slow
picketing
- 10. Multiple Choice
Using the media to try to gain public support for employer's position in the disputes is not a strategy used by employers to settle dispute.
True
False
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