15 questions
A lumber company has implemented a policy that for every tree that it cuts down, it will plant two new trees in an urban area of the city. The company’s aim is to help reduce pollution in the city, while increasing sustainability. What would this type of initiative be considered?
CSR
Political stability
Profitable objectives
All of the choices
Why do organisations set ethical objectives?
All of the choices
To build customer loyalty
To create a positive image and work environment
To reduce the risk of legal damages
A company has decided to merge with another company. Which of the following internal factors will be affected, implying possible changes to business objectives?
All of the choices
Leadership
HR
Finance
Which of the following are parts of the business strategy?
All of the choices
Where the business is located
A plan on how to achieve aims
Evaluation of whether the plan is working or not
To be effective the objectives of a business need to be SMART. A local car dealership aspires to have the highest market share of cars sold in the area, by the end of the year. However, in the objectives it did not lay out how many cars it plans to sell. Based on the information provided, which element of the SMART tool has it overlooked?
M-measurable
T-time-specific
S-specific
R-relevant
A statement of the business's core aims, phrased in a way to motivate employees & to stimulate interest by outside groups.
mission statement
Objective
Vision
All of the above
True or false: Management by objective is a method of coordinating and motivating all staff in an organisation by dividing its overall aim into specific targets for each department, manager and employee.
True
False
A document detailing a company’s rules and guidelines on staff behaviour that must be followed by all employees.
Ethical code
Management by objectives
Corporate social responsibility
Mission Statement
_________________________ are interested in the returns they receive on their investment in the company.
Shareholders
Customers
Pressure Groups
Employees
Which of the following is not an internal stakeholder group?
Customers
Middle managers
Employees
Shareholders
A steel manufacturing company has experienced steady growth in recent years and thus has increased its pollution levels in violation of environmental laws. Which of the following stakeholder interests have been affected?
All of the choices
Pressure groups
Government
Media
A company decides to increase the production of its product line by 10%. Which stakeholder groups will be affected?
All of the choices
Employees
Suppliers
Shareholders
Which of the following internal stakeholders are interested in the day-to-day operations of a business and meeting operational objectives?
Supervisors and foremen
Senior managers
Government
Shareholders
A business has decided to cut its workforce by 25%. Which of the following stakeholders will be affected by this decision?
All of the choices
Employees
Local community
Government
All of the following statements are true of external stakeholders except:
Pressure groups focus on the general interests of all.
Suppliers for the business are interested in keeping a steady relationship with the business.
The media is interested in newsworthy stories reflecting the impact of a particular business.
Customers are interested on how their wants and needs are met by different products.