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Business
12th
grade
Unit 4.2 Common Types of Business Management Systems
10 questions
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- 1. Multiple Choice
Which one of the following is an objective of a CRM system?
It records down interactions with suppliers.
It makes sure customers are adequately served.
It manages the data of all aspects of the business.
It ensures more relationships are formed with partners.
- 2. Multiple Choice
The 3 resources of a Management Information System are ____
Pets, suppliers, vendors
Paper, invoices, terms
People, information, technology
Personnel, IT, technicians
- 3. Multiple Choice
Which one of the following is NOT a function of a payroll system?
Keeping track of hours
Calculating wages
Processing claims
Submitting employers' profit data
- 4. Multiple Choice
An ERP system Improves efficiencies through a __________ user experience across many business functions.
common
complicated
condensed
convoluted
- 5. Multiple Choice
In an Inventory Management System, hardware tools used to read barcode labels include ______.
printers
handheld scanners
reading apps
handphones
- 6. Fill in the Blank
An ERP system provides a global, __________ view of data that can enable companies to address concerns proactively.
- 7. Multiple Choice
ERP systems enhance customer service by providing one source for billing and ______________ tracking.
debts
loans
product
relationship
- 8. Multiple Choice
BreadTalk Group is looking for a business management system to track the positions and pay grades of staff. They should use a/an
Inventory Management System
Customer Relationship Management System
Payroll System
Human Resource Information System
- 9. Open Ended
What is the function of an inventory management system?
- 10. Multiple Choice
PayNow is a peer-to-peer funds transfer service, where consumers can send and receive money using a _________ _________.
company name.
bank account number.
mobile number.
person's name.
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