Outsourcing Call Centres | Geography Quiz

Outsourcing Call Centres

7th grade

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Geography

18 minutes ago

carrmanorgeography

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Preview (10 questions)Show answers

Question 1
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Q.
What is a TNC?
answer choices
Three-National Countries
Three-National Companies
Trans-National Company
Trans-National Country
Three-National Countries
alternatives
Three-National Companies
Trans-National Company
Trans-National Country
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Question 2
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Q.
Name a famous TNC. e.g. McDonalds
no correct answer

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Question 3
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Q.
Name a company that has call centres in India
no correct answer

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Question 4
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Q.
What is SEA-WE-ME-3?
answer choices
Satellite internet
Underwater internet cables
The name of a famous boat
The name of a famous satellite
Satellite internet
alternatives
Underwater internet cables 
The name of a famous boat
The name of a famous satellite 
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Question 5
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When was SEA-WE-ME-3 completed?
answer choices
1991
1999
2005
2012
1991
alternatives
1999
2005
2012
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Question 6
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Q.
How many people do UK call centres employ?
answer choices
90,000
300,000
400,000
700,000
90,000
alternatives
300,000
400,000
700,000
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Question 7
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Q.
Why is India a good place for TNCs to put their call centres? Tick the ones you think are correct.
answer choices
It is close to the UK so easy to make calls
English is well spoken in India
Their workers/labour cost a lot
They have good ICT skills and well connected to the internet
It is close to the UK so easy to make calls 
alternatives
English is well spoken in India 
Their workers/labour cost a lot
They have good ICT skills and well connected to the internet 
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Question 8
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Q.
How much cheaper was it for Aviva to employ workers in India?
answer choices
10%
30%
40%
70%
10%
alternatives
30%
40%
70%
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Question 9
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Q.
Having call centres in India has benefits for India as well as the trans-national company.
answer choices
True
False
True
alternatives
False
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Question 10
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Q.
How many jobs does Aviva provide in India?
answer choices
Over 50,000
Over 100,000
Over 5,000
Over 1,000
Over 50,000
alternatives
Over 100,000
Over 5,000
Over 1,000
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