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Moral Science, Life Skills, Other
University
Communication Skills Quiz
20 questions
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- 1. Multiple Choice
Clarity is one of the 7 C's of communication
True
False
Not sure
- 2. Multiple Choice
The following are the two types of communication
Verbal
Non-Verbal
Written and Oral
All of the above
- 3. Multiple Choice
Communication refers to the passing of:
ideas
facts
feelings
all of these
- 4. Multiple Choice
All are barriers of communication except:
Engagement
Behavioral
Cultural
Physical
- 5. Multiple Choice
Deaf people hear at a very loud volume of sound. What barrier is most evident?
Physiological
Psychological
Physical
Linguistic
- 6. Multiple Choice
All are examples of non-verbal communication except:
Body Language
Vocabulary
Facial Expressions
Eye Contact
- 7. Multiple Choice
What is an example of a cultural barrier?
Loud music plays as nurse talks to patient
A pharmacy is not wheelchair accessible
Deaf child struggles to form sentences
Women doesn't make eye contact due to religion
- 8. Multiple Choice
Sara asks Farhan to homecoming.
visual communication
nonverbal communication
verbal communication
body language
- 9. Multiple Choice
A written or printed communication addressed to a person or organization and usually transmitted by mail.
newspaper
letter
magazine
television
- 10. Multiple Choice
What is the best time to use informal communication?
when meeting a new service user at work
when you are out with your friends
when talking with your manager at work
when you are in a meeting
- 11. Multiple Choice
Poor posture is an example of a(n) __________ barrier to effective communication.
verbal
audio-visual
sensory
nonverbal
- 12. Multiple Choice
Which of the following statements show conciseness?
I’m going to the grocery store to buy apples, brown sugar, pie crust, and vanilla extract for a pie that I’m baking for a church potluck event next Saturday night.
I’m going to the grocery store to buy apples, brown sugar, pie crust, and vanilla extract for a church event.
I’m going to the grocery store to buy ingredients for an apple pie.
I’m going to the grocery store to buy ingredients for an apple pie that I’m making for
a church event next Saturday night.
- 13. Multiple Choice
Which of the following is an example of courtesy in communication?
Opening the door for a stranger
Asking your grandfather out to lunch
Being respectful of the receiver’s culture
Texting your friend “happy birthday!”
- 14. Multiple Choice
This is an example of
verbal communication for "Ok"
nonverbal communication for "Ok"
verbal communication for "NO"
nonverbal communication for "No thank you"
- 15. Multiple Choice
“Emotion” is one of the communication barriers which belongs to the...
Physical Barrier
Psychological Barrier
Attitudinal Barrier
Linguistic Barrier
- 16. Multiple Choice
which is not a form of written communication?
text message
e-mail
written response
presentation
- 17. Multiple Choice
What is the definition of communication barriers?
obstacles that get in the way of clear communication
obstacles that get in the way of clear writing
obstacles that get in the way of clear blogging
obstacles that get in the way of clear tweeting
- 18. Multiple Choice
What is the use of clarity in communication?
saves time and money
strengthens relations
makes comprehension easier
builds goodwill
- 19. Multiple Choice
Chu Haan does not understand Martin speech because of
cultural barrier
linguistic barrier
psychological barrier
behavioral barrier
- 20. Multiple Choice
Consideration is one of the seven C's of communication which means:
present facts and figures accurately
shortening your message
understanding of human nature
use simple, easy and prosaic language
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