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- Multiple ChoicePlease save your changes before editing any questions.
Which department is likely to be responsible for dealing with an employee's contract of employment?
Production
Marketing
Human resources
- Multiple ChoicePlease save your changes before editing any questions.
___________ is where a business focuses on the needs of consumers when developing products.
market oriented
product planning
sales promotion
- Multiple ChoicePlease save your changes before editing any questions.
Which of the following is a role of the marketing department?
Credit control
packaging
design
- Multiple ChoicePlease save your changes before editing any questions.
Businesses do not place any importance on good quality customer service.
True
False
- Multiple ChoicePlease save your changes before editing any questions.
_________ involves the amount of money owed by customers. It often requires staff from the finance department to chase outstanding debts.
Product planning
Credit control
Dismissal
- Multiple ChoicePlease save your changes before editing any questions.
Which task is likely to be completed by the finance department?
Plan a sales promotion
provide customer service
produce a cash flow forecast
- Multiple ChoicePlease save your changes before editing any questions.
Why are businesses likely to be divided into functional departments?
to provide opportunities for specialisation
to help deal with export orders
to improve cash flow in the business
- Multiple ChoicePlease save your changes before editing any questions.
Which of the following tasks is likely to be carried out in the production department?
Product planning
Product placement
Product design
- Multiple ChoicePlease save your changes before editing any questions.
The production department may have to meet with the marketing department to discuss changes to a customer's order.
True
False
- Multiple ChoicePlease save your changes before editing any questions.
___________ are organisations, usually in a particular trade or profession, that represent workers, especially in meetings with employers.
Employment tribunals
Trade unions
Disciplinary procedures
- Multiple ChoicePlease save your changes before editing any questions.
Which of the following tasks involves calculating the number and types of staff that will be required?
Customer Service
Accounts
Workforce planning
- Multiple ChoicePlease save your changes before editing any questions.
__________ are written agreements between an employer and an employee in which each has certain obligations.
Trade unions
Contracts of employment
Accounts
- Multiple ChoicePlease save your changes before editing any questions.
_______ are sections in a business where all employees have similar skills and specialise in particular activities.
Groups
Departments
Wholesalers
- Multiple ChoicePlease save your changes before editing any questions.
Stock control involves buying the resources needed by the business, such as raw materials, components, energy, tools, equipment and packaging.
True
False
- Multiple ChoicePlease save your changes before editing any questions.
Recording transactions is a task carried out by?
Marketing department
Finance department
Production department
- Multiple ChoicePlease save your changes before editing any questions.
Disciplinary and grievances procedures are carried out by?
HR department
Finance department
Production department
- Multiple ChoicePlease save your changes before editing any questions.
Which of these is a short-term sources of finance?
Mortgage
Venture Capital
Bank overdraft
- Multiple ChoicePlease save your changes before editing any questions.
Trade payables is a suitable source of finance to fund the purchase of what?
A new delivery vehicle
Inventories
Property
- Multiple ChoicePlease save your changes before editing any questions.
The opening balance for a business was $ 35 700 and the net cash flow was negative $11 500. The closing balance is:
$ 24 200
$ 11 500
$ 37 200
- Multiple ChoicePlease save your changes before editing any questions.
When a business cannot pay its debts it is said to be?
Liquid
Insolvent
Over trading