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15 questions
________ is defined as ʺthe multidisciplinary field that seeks knowledge of behavior in organizational settings by systematically studying individual, group, and organizational processes. [C1]
Industrial psychology
Organizational psychology
Behavioral science
Organizational behavior
Organizational behavior focuses on three interrelated levels of analysis: [C1]
emotions, intentions and actions
planning, executing and results
planning, executing and results
thinking, feeling, and acting
OB specialists derive knowledge from a wide variety of social science disciplines. ________ is useful for studying negotiation and decision making. [C2]
Psychology
Political science
Economy
Sociology
A(n) ________ is defined as a structured system consisting of groups and individuals working together to meet some agreed-upon objectives. [C1]
task force
team
organization
open system
Frederick Winslow Taylor recommended that ............. [C2]
workers be given more autonomy in the operation of their jobs
a bureaucracy be established to provide order in the workplace
a standard hourly wage be implemented to discourage absenteeism
a bureaucracy be established to provide order in the workplace
Frederick Winslow recommended that increasing employee wages would ...... [C2]
improve the relationship between managers and employees
raise employee motivation and make them more productive
encourage employees to work fewer hours for the same weekly wage
make production costs too expensive and products less competitive
A major finding of the Hawthorne studies is that ... [C2]
organizations are social systems
working conditions impact productivity
employees work best without close supervision
employees are economic creatures
Classical organizational theory focused on ....... [C1]
establishing the means of controlling worker activities
effectively organizing the work of individuals
the efficient structuring of organizations
the effective allocation of monetary incentives
Weber believed that ________ is the one best way to efficiently organize work in all organizations. [C2]
scientific management
time and motion management
Theory X and Y
bureaucracy
The field of organizational behavior focuses on three interrelated levels of analysis: attitudes, intentions, and behavior. [C1]
True
False
Organizational behavior seeks to make organizations more profitable by addressing the treatment of people and the way they do their jobs. [C2]
True
False
Organizational behavior researchers seek to find the one best way to motivate people. [C1]
True
False
Research has shown that companies where employees are accurately appraised enjoy lower costs and higher productivity than those companies where appraisals are handled less accurately. [C2]
True
False
Employees who believe they have been treated unfairly on the job are more likely to steal from their employers. [C2]
True
False
The human resource department is primarily responsible for organizational behavior. [C1]
True
False
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