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Social Studies
University
Chapter 17: Organizational change and stress management
20 questions
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- 1. Multiple Choice
Which of the following is an external force that would cause a company to make an organizational change?
A booming economy
The naming of a new CEO
An organization-wide restructuring
A widening span of control for managers
- 2. Multiple Choice
Organisational development:
Is a strategy of redesigning the organisational structure to be flatter and increasing cross-functional activities and reshaping the culture to accept admitted failures and mistakes.
Is a change process based on systematic collection of data and then the selection of a change action based on what the analysed data indicates
Is a culture for change that stimulate a culture of innovation.
Is a collection of planned interventions, built on humanistic democratic values that seeks to improve organisational effectiveness and employee well-being.
- 3. Multiple Choice
Lewin’s three-step model of change management, consisting of:
Unfreezing the status quo, through movement to a desired end state, and refreezing the new change to make it permanent.
Establish a sense of urgency, form a coalition, and create a new vision.
Communicate the vision, empower others by removing barriers, create and reward short-term ‘wins'.
Create a new vision, consolidate, reassess and adjust, and Reinforce the changes.
- 4. Multiple Choice
Stress is the feeling you get due to environmental pressure.
True
False
- 5. Multiple Choice
Which aspect below that doesn't lead the changes ?
Persistence / commitment
A clear vision
A sense of urgency
A dream
- 6. Multiple Choice
What is the BIGGEST threat to change?
Too many initiatives happening at the same time
Can't see the future state clearly
Employee's resistance to change
Ineffective coaching
- 7. Multiple Choice
Change is?
To cause to be different
To cause to be the same
Easy
Rare
- 8. Multiple Choice
How many steps are proposed by Kotter for leading change?
Seven
Three
Five
Eight
- 9. Multiple Choice
What are the two types of stress
Positive
Negative
Happy
Angry
- 10. Multiple Choice
What is negative stress
Stress that prevents you from doing what you need to do
Stress that is good
Stress that allows you to be who you are
- 11. Multiple Choice
I can control my stress by....
getting enough sleep at night.
eating healthy.
enjoying time with friends and laughing a lot
using "mindful" techniques and teaching my body how to release tension.
all of the above.
- 12. Multiple Choice
What you shouldn't do when you feeling stressed?
Listening to music
meditate
do exercise
Jump into a fight
- 13. Multiple Choice
Which one of the following technique might be very useful in managing your stress? You may choose more than one answer.
- 14. Multiple Choice
What statements are true of planned change?
The activities that are proactive and purposeful; they are intentional, goal-oriented activities.
The goals of planned change are improving the ability of the organisation to adapt to changes in another environment and changing employee behaviour.
The change agents are people who react to and assume the responsibility for managing change activities.
Is accidental in nature.
- 15. Multiple Choice
What forces stimulate change?
The nature of society.
Technology.
Economic stability.
Social justice.
Local politics.
- 16. Multiple Choice
all of this elements are necessary for creating organizational cultural change except
Executive Support
Create value and belief statements
Review organizational structure
Leave staff to take care of themselves
- 17. Multiple Choice
What cause change in the work place
Technology
Economic Shock
Competition
Worlds Politics
All the answer are correct
- 18. Multiple Choice
How can we overcome the resistance to change
Identify the Root Cause of Resistance
Not present in the change discussion
Expect Resistance
1 and 3 answer are correct answer
- 19. Multiple Choice
We are resistance to change because
Change make the organization grow stronger
Our salary are increase
The new change are not fit our hobbit
colleague are friendly and helpful
- 20. Multiple Choice
For the organization do development,the manager should
reproach employees
ask the employees for feedback
minus employee salaries
Fire the staff that they hate
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