10 questions
Human-centred design needs to address
The user's needs
Who it is being designed for
The problem it is solving
All of the above
Iterative thinking involves
sharing ideas and allowing others to edit
using multiple cycles of idea development
devising as many ideas as possible
Needs should not be confused with wants. A need is
something we would like to have
something that will make life easier
something we must have to survive
a thorough evaluation of an idea will address
strengths, limitations and complications
strengths, limitations and implications
strengths, limitations and users needs and wants
limitations, implications and illustrations
A situation statement
summarises how the design problem has been solved
summarises how the user feels about the problem
summarises the essential components of a design problem
Designing with empathy means you
understand the experience of another
you can relate emotionally
you have included your own assumptions
you recognise what they have gone through
The four pleasures framework addresses these four subcatagories
psycho pleasure, econo pleasure, cultural pleasure and socio pleasure
psycho pleasure, physio pleasure, ideo pleasure and socio pleasure
psycho pleasure, chiro pleasure, ideo pleasure and socio pleasure
psycho pleasure, physio pleasure, econo pleasure and socio pleasure
An empathy map considers
how you should approach the user
whether to use open or closed questions when approaching the user
what the user hears, what the user sees, what the user does and what the user says
what the user likes, what the user sees, what the user does not like and what the user says
An open ended question
elicits a meaningful answer based on a person’s feelings, thoughts and knowledge
elicit a meaningful answer based on a person’s ability to say whatever they want
elicit a yes or no answer answer based on a person’s feelings, thoughts and knowledge
elicit a general answer based on a person’s feelings, thoughts and knowledge
"Was your trip successful?" is an example of
an open-ended question
a closed question
an open-ended and closed question