A researcher should consider an author's expertise in a particular topic when assessing the validity of written articles and publications to

What method of note-taking involves using headings and subheadings to record the relationships and

content in a well-organized, multi-level structure?

In a formal business letter, the salutation is written

What is an example of a topic that would be addressed in an informational message?

Because Caroline does not have enough time to read an entire 400-page business report, what section of the report should she review to obtain an overview of the most important content?

What type of information is often transmitted through upward communication?

It is appropriate for a participant to ask questions during a staff meeting when

A customer asked a salesperson whether a hair dryer purchased last month could be returned or exchanged. In order to answer the question, the salesperson should be familiar with the business's

Which of the following types of customer relationship management software would be most appropriate for a company that is looking for a more efficient way to track potential new clients and customers:

What is the most common reason for a client to leave or fire his/her financial advisor?

Businesses use data-cleansing applications to

Justin is trying to decide whether he wants to spend a $50 birthday check on a new video game or tickets to a concert. If he chooses the video game, what is the opportunity cost of this decision?

Which of the following is most likely to affect the selling price of roses:

What must a business be organized to do to be able to contribute to society?

Which of the following is a result of globalization:

What type of tax are businesses required to pay on the profits they earn?

Allowing employees to make more decisions, set their own work pace, and supervise coworkers is considered to be job

The rate of underemployed workers is often highest when a nation is experiencing an economic

Businesspeople must be cautious not to offend their international customers by understanding the importance of nonverbal cues, which include the use of

Which of the following is a main cause of prejudice and discrimination:

Susan is a purchasing manager for a manufacturer. On Monday, Susan received a call from the plant manager, who frantically told Susan that the production line ran out of 3/8” washers, which has forced production to stop. Because Jason is the senior buyer in charge of ordering the washers, Susan set up a meeting with Jason to discuss the problem. During the meeting, Susan asked Jason to explain why the washers were out of stock. Jason replied, “Well, I told the office assistant to check the inventory. It's not my fault that we don't have the washers in stock.” What is Jason doing?

Joe has a two-hour sales meeting with a new customer at 10 a.m. today. Early this morning, a vendor telephoned Joe to schedule a one-hour luncheon meeting to discuss a co-op advertising program. The vendor would like to meet at a restaurant that is 30 minutes from Joe's office at 1:00 p.m. today. Joe must be back at his office by 2:00 p.m. for an important computer training session. Should Joe meet with the vendor today?

Typical characteristics of a person with a negative attitude are that s/he is

When you react defensively to criticism, the result is likely to be

Being able to put yourself in another person's place means that you have

What is the first step toward building trusting relationships?

An example of assertive verbal behavior would be

Ethical behavior increases productivity and morale because it

When a person is inspired, s/he is

. Unethical actions

At what stage of the entrepreneurial process does an entrepreneur determine the amount of capital needed to launch the business?

By understanding the time value of money concept, you know that

Margot wants to be sure that when she dies, her money, house, and cars will go to her sister. Margot should create a

When should you record bank transactions in your check register?

Which of the following international financial institutions provides financing and advice to countries to encourage economic development:

Which of the following statements regarding debt and equity markets is correct:

The Money for You Bank recently merged with the Keeping You Safe Insurance Company. The merger is an example of __________ in the finance industry.

When the unemployment rate rises, stock values typically

Which of the following has contributed to financial globalization:

Which of the following is a true statement about stock information resources:

Certificates of deposit and collectibles are types of

When preparing a statement of changes in an owner's equity document, which of the following are specifically represented on the statement:

Which of the following is an example of a finance professional exhibiting responsible behavior:

A new employee left JRB Manufacturing two weeks after s/he completed the company's training program. The expense of training the new employee is a(n) __________ for the company.

A managerial accountant can help a company market its products by

What type of variance analysis involves determining the difference between the standard costs and the actual costs of raw materials used for production?

Kenneth is easily able to guide the actions of his employees by referring to his budget. This is an example of which function of budgets?

Gathering and communicating financial information that businesses can use to plan the business's operations is the focus of __________ accounting.

Which of the following is an example of an indirect cost in an automobile factory:

What is one of the main purposes of a business's sales budget?

Yazmin earned $5,000 from her summer job. If she invests it at a rate of 5%, how much will it be worth in two years?

What is the most negative information possible on a credit report?

An effective financial-information management system enables managers to obtain reports to determine how the company is using its funds. If the managers find that the company is not operating efficiently, they may reallocate funds from one business function to another to improve profitability. In this situation, the reports generated by the financial-information management system are

Pamela was dismissed from her job as a financial database administrator because she shared her username and password with a coworker so that he could access a customer database that is typically off-limits to him. Pamela failed to fulfill her responsibilities as a data

Why has online technology's use increased in financial-information management?

What computer application enables a business to access information from its enterprise resource planning (ERP) software program for use in its budgeting software program?

Helena's manager asked her to put together a report containing a number of different financial ratios, including the company's current ratio and rate of return on equity. To create the report, Helena should use __________ software.

Tank's Trucking Company is focusing on eliminating waste and creating more value with fewer resources. Which of the following methodologies is Tank's Trucking Company using:

What is the primary reason that creditors analyze their customers' financial information?

Latisha, a human resources manager at a hospital, is writing a list of the skills, knowledge, and characteristics for a nurse position she hopes to fill. She focuses on what education a nurse in that position should have, what personal traits s/he should have, and what s/he should be like. Latisha is working on a(n)

Marketing encourages people from different countries to __________ frequently.

A benefit of informed decisions is that they

Why is it important for businesses to manage employee information in a way that keeps it secure?

A legal issue associated with the use of information might involve the violation of __________ laws.

What type of system synchronizes sales and marketing efforts?

Which of the following is a computer-based time-management tool that helps employees keep track of their appointments and activities:

What is the first step in designing a multi-table query?

Businesses may review invoices to evaluate their customers'

Philippe wants to find out the average length of time that visitors spend on his business's website. Which of the following data would be most useful to Philippe:

The Halifax Retail chain uses computer applications to track its inventory and order goods from its vendors. What form of technology is the company using to streamline its purchasing processes?

The most important reason why workplace accidents which do not result in injuries should be reported to supervisors is because

What should you do when creating a schedule for your project?

. In which stage of project management does risk analysis take place?

Determining project costs involves taking the information gained from assessing needed resources and

Comparing the prices offered by different vendors for the same goods and services is what part of the purchasing process?

What can you do to help your company control expenses?

Which of the following is a benefit of putting your goals in writing:

Which of the following is a true statement about creativity:

If a question on a job application does not apply to you, how should you respond?

Why will it benefit you to learn as much as possible about a prospective employer before you go for a job interview?

What should job applicants offer to do in the closing paragraph of an interview follow-up letter?

Bobbi, who works for an insurance company, is responsible for calculating the risk of loss, establishing premium rates, and designing insurance policies to cover risk. Bobbi works as a(n)

Which of the following statements regarding corporate governance is true:

One way that organizations can achieve their corporate governance objectives is by

Internal audits are used by __________, while external audits are used by __________.

Which of the following serves as an organization's conscience during decision-making:

To build professional relationships, Brynn serves on several trade association committees, co-authors articles with other finance professionals to publish in the local newspaper, and treats business contacts to dinner or golf. These activities are forms of

How can management reduce the business's level of risk associated with ethics?

A business can protect its computerized financial data from losses associated with fire, flood, and electrical outages by

When businesses in a particular industry carry risks that commercial insurance companies typically do not cover, they often form __________ to __________ risk.

Why is the choice of a risk measure for internal and external risk of great practical importance?

Which of the following is a true statement regarding enterprise risk management (ERM):

Setting the overall goals for a business, guiding the activities of the business, and keeping the business moving toward its goals are part of the role of