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- 1. Multiple Choice
Agency that is responsible for protecting consumers from unfair or deceptive business practices.
Federal Trade Commission
Better Business Bureau (BBB)
Consumer Product Safety Commission
- 2. Multiple Choice
Agency that protects consumers from dangerous products.
Environmental Protection Agency
Federal Trade Commission
Consumer Product Safety Commission (CPSC)
- 3. Multiple Choice
Agency that enforces laws that protect the environment.
Environmental Protection Agency (EPA)
Cease and Desist Order
Better Business Bureau
- 4. Multiple Choice
A company's promise that the product will meet specific standards over a given time period.
Small claims court
Warranty
Competition
- 5. Multiple Choice
A situation in which there is only one company that sells a specific product or service.
Trading up
Redress
Monopoly
- 6. Multiple Choice
To seek and receive a remedy to a problem
Small claims court
Bait and switch
Redress
- 7. Multiple Choice
Pressuring consumers to buy a more expensive product than they intended.
Trading up
Bait and switch
Competition
- 8. Multiple Choice
Deliberate deception, designed to secure unfair or unlawful gain.
Cease and desist order
Limited warranty
Fraud
- 9. Multiple Choice
A nonprofit agency sponsored by local businesses that helps to resolve disputes between consumers and sellers.
Federal Trade Commission (FTC)
Walmart
Better Business Bureau (BBB)
- 10. Multiple Choice
Handles disputes involving smaller dollar amounts.
Small claims court
Better Business Bureau (BBB)
Arbitration
- 11. Multiple Choice
A contest among sellers to win customers.
Monopoly
Competition
Bait and switch
- 12. Multiple Choice
An unwritten guarantee that the product is of sufficient quality to fulfill the purpose for which it was designed.
Implied warranty
Verbal warranty
Limited warranty
- 13. Multiple Choice
If the price of a product is below the regular price, it is said to be on__________.
Sale
Retail Price
The wrong price
- 14. Multiple Choice
A specified period of time within which a consumer can back out of an agreement to buy something.
Limited warranty
30 day warranty
Cooling-off period
- 15. Multiple Choice
In 1962, which president established consumer rights laws?
President George Bush
President Donald Trump
President John F. Kennedy
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