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- 1. Multiple Choice
All except which of the following is a technique or consideration for effective communication management?
A. Choice of media
B. Writing style
C. Communication frequency
D. Presentations
- 2. Multiple Choice
Which of the following is not an organizational process asset that is updated as a result of the Manage Communications process?
A. Memos
B. Meeting minutes
C. Presentations
D. Issue log
- 3. Multiple Choice
Project information is managed and distributed using a variety of tools. Which of the following is not one of these tools?
A. Stakeholder register
B. Web interfaces
C. Email
D. Project portals and dashboards
- 4. Multiple Choice
Which of the following is not an example of an electronic project management tool?
A. Collaborative work management tools
B. Video and web conferencing
C. Project management software
D. Virtual office support software
- 5. Multiple Choice
Which of the following is not an output of the Monitor Communications process?
A. Change requests
B. Stakeholder engagement plan
C. Work performance information
D. Project documents updates
- 6. Multiple Choice
Which of the following is not a technique for effective communications management?
A. Facilitation
B. Contract requirements
C. Sender-receiver models
D. Meeting management
- 7. Multiple Choice
Which of the following is not typically used to identify project communications requirements during the Plan Communications Management process?
A. Stakeholder information requirements
B. Escalation processes
C. Legal requirements
D. Organizational charts
- 8. Multiple Choice
Which of the following is not an example of a project document that would be an input to the Manage Communications process?
A. Stakeholder register
B. Lessons learned register
C. Resource management plan
D. Change log
- 9. Multiple Choice
Which of the following is not an output of the Monitor Communications process?
A. Project communications
B. Change requests
C. Project management plan updates
D. Work performance information
- 10. Multiple Choice
Which of the following project documents is not likely to be updated as a result of the Monitor Communications process?
A. Stakeholder register
B. Lessons learned register
C. Issue log
D. Project schedule
- 11. Multiple Choice
You have been assigned the role of project manager and you have a team of six (including you as project manager). How many channels of communication are there on your team?
A. 6
B. 10
C. 12
D. 15
- 12. Multiple Choice
Which of the following is not one of the three parts of a communication model?
A. The sender
B. The receiver
C. The message
D. The device
- 13. Multiple Choice
The project manager placed the project's information on a company intranet site. Which communication method does this best describe?
A. Interactive communication
B. Pull communication
C. Push communication
D. Interpersonal communication
- 14. Multiple Choice
Which of the following statements is false in regard to meeting rules?
A. Team members should know their responsibilities prior to the meeting
B. Teams should meet on a regular basis, but not too often
C. Team meetings should last as long as necessary
D. Meeting minutes should be documented and published for viewing
- 15. Multiple Choice
The project manager is scheduled to meet with the organization's board of directors to present the progress of his assigned project. Which type of communication should be used by the project manager at this meeting?
A. Informal verbal
B. Formal written
C. Formal verbal
D. Informal written
- 16. Multiple Choice
: What are the three outputs of the Plan Communications Management process?
A. Communications management plan, Change requests, and Organizational process assets updates
B. Communications management plan, Project management plan updates, and Project document updates
C. Communications management plan, Project management plan updates, and Change requests
D. Communications management plan, Project management plan updates, and Organizational process assets updates
- 17. Multiple Choice
Which of the following is not a factor that can affect the choice of communication technology used for a project?
A. Ease of use
B. Urgency of the need for information
C. Availability and reliability of technology
D. Feedback/response
- 18. Multiple Choice
The communications management plan defines how project communications will be planned, structured, and monitored and controlled. The communications management plan contains all except which of the following?
A. Methods or technologies used to convey the information
B. Person responsible for communicating the information
C. Stakeholder communication requirements
D. Identified interrelationships and potential overlap between stakeholders
- 19. Multiple Choice
Which of the following correctly lists the three outputs of the Plan Communications Management process?
A. Communications management plan, Project management plan updates, Project documents updates
B. Project communications, Project management plan updates, Project documents updates
C. Project communications, Project documents updates, Enterprise environmental factors
D. Communications management plan, Project management plan updates, Organizational process assets updates
- 20. Multiple Choice
Project communications is an input or output of which process?
A. Output of Manage Communications
B. Input of Manage Communications
C. Output of Plan Communications Management
D. Output of Monitor Communications
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