Closing the Sale
an hour ago
asheppard_01292
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15 QuestionsShow answers
  • Question 1
    30 seconds
    Q.

    Depends on fulfilling a specific condition

    answer choices

    contingent close

    trial close

    assumption close

    satisfaction close

  • Question 2
    30 seconds
    Q.

    When the customer is offered an additional item or discount

    answer choices

    bonus close

    contingent close

    assumption close

    choice close

  • Question 3
    30 seconds
    Q.

    When a customer is given options between two or three different products

    answer choices

    choice close

    satisfaction close

    contingent close

    suggestion selling

  • Question 4
    30 seconds
    Q.

    Guaranteeing the customer will like the product

    answer choices

    satisfaction close

    assumption close

    mental ownership

    buying signal

  • Question 5
    30 seconds
    Q.

    When a customer acts and speaks as if the product is already theirs

    answer choices

    mental ownership

    buying signals

    assumption close

    satisfaction close

  • Question 6
    30 seconds
    Q.

    Comments, facial expressions, non-verbal communication, and actions

    answer choices

    buying signals

    mental ownership

    buying behavior

    assumption close

  • Question 7
    30 seconds
    Q.

    "I have a perfect place for this in my living room"

    answer choices

    mental ownership

    assumption close

    satisfaction close

    contingent close

  • Question 8
    30 seconds
    Q.

    "Mr. Wainwright, I will have the equipment delivered Thursday morning. Does that work into your schedule?"

    answer choices

    assumption close

    contingent close

    bonus close

    direct close

  • Question 9
    30 seconds
    Q.

    "If you buy this item, you can get an additional one for 25% off."

    answer choices

    bonus close

    choice close

    contingent close

    satisfaction close

  • Question 10
    30 seconds
    Q.

    "Mr. Lee, after using the one-stage and two-stage commercial coffee maker, which do you prefer?"

    answer choices

    choice close

    bonus close

    trial close

    suggestion selling

  • Question 11
    30 seconds
    Q.

    "Mr. Miller, you can try this worry-free for 60 days. If you aren't completely satisfied, you can return it for a full refund."

    answer choices

    satisfaction close

    trial close

    contingent close

    assumption close

  • Question 12
    30 seconds
    Q.

    Ms. Stanford, if I can have the office furniture delivered and installed on Thursday, will that be soon enough for you?"

    answer choices

    contingent close

    satisfaction close

    mental ownership

    choice close

  • Question 13
    30 seconds
    Q.

    If a man buys a suit and the sales person recommends a shirt, tie, and a belt that would go well with it.

    answer choices

    suggestion selling

    bonus close

    buying signals

    trial close

  • Question 14
    30 seconds
    Q.

    Customer makes a decision quickly and says "I'll take it!"

    answer choices

    trial close

    assumption close

    mental ownership

    buying signal

  • Question 15
    30 seconds
    Q.

    The close of the sale can happen at any point during the sales process, not just the end

    answer choices

    true

    false

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