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- 1. Multiple Choice
You want to send an email to members of the basketball team about action they need to take on a fundraiser. You also want to keep the coach informed. In which field would you put the email address of the coach?
Cc
To
Bcc
- 2. Multiple Choice
In the New Message pop-up, which area is used to format the message text?
A
B
C
D
E
- 3. Multiple Choice
Which part of the following email address is the organization?
A
B
C
D
E
- 4. Multiple Choice
In the Inbox, read messages are generally shown as _______ text and unread messages are _______ text.
Normal/bold
Normal/italic
Bold/Italic
Bold/Normal
Underline/Italic
- 5. Multiple Choice
Here is an email written by Michelle to Pattie. What is the main netiquette violation in sentence E?
Using incorrect tone
Shouting
Using unfamiliar abbreviations and acronyms
There is no violation
- 6. Multiple Choice
You want to send an email to a bus company asking about prices for a class trip. You also want to keep other members of the trip committee informed without letting the bus company see their email addresses. In which field would you put the email addresses of the committee members?
Bcc
To
Cc
- 7. Multiple Choice
Here is a Reply message. Where would you click to view the original message?
A
B
C
D
E
- 8. Multiple Choice
Here is an email written by Michelle to Pattie. What is the main netiquette violation in sentence D?
There is no violation.
Shouting
Using unfamiliar abbreviations and acronyms”
Using incorrect tone
- 9. Multiple Choice
Why would you want to forward an email instead of replying to it?
Someone else should know about the email.
You want to create an event on a calendar.
You want to move the email to a different folder.
Forwarding and replying are the same thing
- 10. Multiple Choice
In the New Message pop-up, which field do you enter the email recipient?
A
B
C
D
E
- 11. Multiple Choice
Which part of the following email address is the mailbox for the account?
A
B
C
D
E
- 12. Multiple Choice
Netiquette is:
Polite behavior on the internet
Etiquette used when playing games
Rules to follow in life
A Federal law
- 13. Multiple Choice
Here is an email message written by Liz to Morris. What part of the message structure is missing?
Salutation
Signature
Message body
Recipient
Domain name
- 14. Multiple Choice
What is a contact list?
Collection of entries associating a person/organization with information, like a cell phone number
Email addresses entered in the To, Cc and Bcc fields of an email message
Grouping of people that are related in some manner, such as members of a sports team
List of information added to the end of an email that indicates its origin
- 15. Multiple Choice
Why use email folders or labels?
To store emails in an organized manner
To store contacts in an organized manner
To delete all messages in the Inbox
To store settings in an organized manner
- 16. Multiple Choice
What typically happens when you archive an email message?
It is moved to the All Mail folder.
It is moved to the Inbox folder.
It is moved to the recycling bin.
It is moved to the Deleted folder.
- 17. Multiple Choice
What is an email signature?
A block of text added to the end of a new email message
An electronic fingerprint of an email message
An entry that associates a person with personal information
A block of text added to the beginning of a new email message
An extension added to the end of a file name
- 18. Multiple Choice
Why "star" a message?
To mark it as important
To mark it as sent
To mark it as received
To mark it as saved
- 19. Multiple Choice
What is one difference between archiving and deleting an email?
Archived emails are searchable, while deleted emails are not
Deleted emails are searchable, while archived emails are not.
Archived emails remain in the Inbox, while deleted emails do not
Archived emails are permanently removed, while deleted emails are not
- 20. Multiple Choice
What is the definition of email attachment?
A file sent with an email message
A contact attached to a folder
A message sent to a contact
A message included in a file
- 21. Multiple Choice
Which of the following is a way to keep your email private?
Use a secondary email account when signing up for information from a website
Use a primary email account when signing up to try out a web service
Reply to a junk email message asking them to stop sending emails to you
Move all emails that you consider junk mail to the Spam folder.
- 22. Multiple Choice
You want to search for an email recently received from Paul who is also in your contact list. What would be the best search term to use?
from: Paul
to: Paul
Paul
- 23. Multiple Choice
Why should you archive and delete emails?
To keep your Inbox clean
To keep your Inbox full
To keep your Inbox open
To keep your Inbox closed
To keep your Inbox starred
- 24. Multiple Choice
What is the fastest way to find an archived email?
Use the Search feature to look for it.
Browse the archive folder for it
Ask customer service for help
Archived emails cannot be found
- 25. Multiple Choice
What is a concern you should have when sending an attachment?
Keep attachment file size small.
Keep the number of messages in your Inbox low.
Keep the recipient close to your location.
Keep the file format limited to images and executables.
- 26. Multiple Choice
What must you do to fully trust your calendar?
Your calendar must be the only place where you schedule things.
You must use your calendar one day and sticky notes the next day.
You must use an electronic calendar.
Your calendar must be the only place where you keep your files
- 27. Multiple Choice
Which option would you click to subscribe to a specific sports team's calendar?
A
B
C
D
- 28. Multiple Choice
Where would you click to return to the current day?
A
B
C
D
E
- 29. Multiple Choice
What is one of the benefits of using an electronic calendar over a paper calendar?
The ability to share the calendar with others
The ability to write things down
The ability to use sticky notes
The ability to cross things off
- 30. Multiple Choice
Where would you click to change the timeframe of the main calendar to be Yearly?
A
B
C
D
E
- 31. Multiple ChoiceWhat do you call unwanted, unsolicited bulk e-mails?PhishingSpamCyberbullyingAttachments
- 32. Multiple ChoiceFiles sent with e-mailsAttachmentsLettersFoldersPaperclips
- 33. Multiple ChoiceWhat symbol used to indicate an attachment is sent with the e-mail?ThumbnailPaperclipArrowEnvelope
- 34. Multiple ChoiceWhat does the "E" stand for in E-mailEnergeticElectricalEnormousElectronic
- 35. Multiple ChoiceWhat does CC stand for in an email?ToClosed CaptionCarbon CopyCopy Carbon
- 36. Multiple ChoiceWhat does BCC stand for when sending an email?Blind Copy of a CopyBlind Copy CarbonBlind Carbon CopyBulk Copy of a Copy
- 37. Multiple ChoiceWhich is something you should do when creating a "Subject" for an email?Leave it blank.Just say "Hi" or "Hey"Be brief and conciseExplain as much info in the subject as you can.
- 38. Multiple ChoiceTyping emails in ALL CAPS is the same as what?messagingbrowsingshoutingmaking a point
- 39. Multiple ChoiceWhat does the symbol shown stand for in an email address?askatandabout
- 40. Multiple ChoiceWhat happens when you "reply all" to an email message?A photo, video, or other file is attached.A copy of the email is saved to read later.Your username & password is shared with others.Your response is addressed to everyone on the original email.
- 41. Multiple ChoiceWhat name is given to internet etiquette, meaning politeness over the Internet?Net-etiquetteNetiquetteEtiquettee-etiquette
- 42. Multiple ChoiceWhat name is given to images, documents, sound and video files sent with an email message?
Google Docs
EnclosuresInsertsAttachments - Answer choicesTagsAnswer choicesTags